Job Description

Join us as a Learning Response Lead - Champion patient safety and drive change!



This is an exciting role for a dynamic and resourceful individual who has a genuine interest and experience in patient safety and who is willing to further develop in this specialist field.



It is a senior role to support our team with meeting the requirements of the Patient Safety Incident Response Framework (PSIRF ) specially focusing on leading a high quality process for our learning responses including Swarm H uddles, A fter A ction R eviews, MDT R oundtables and T hematic R eviews.



The Learning Response Lead will work a s part of a wider mul ti- disciplinary team across the organi s ation to ensure the delivery of robust patient safety learning responses ; to investigate, review and analyse, using recognised tools encompassing principles of human factors and ergonomics, systems engineering, psychology, and recognised best practice.



The postholder will work 3 7.5 hrs per week, ideally 7.5 hours a day (exclusive of breaks) over five days. This is currently a Monday to Friday job and will work predominantly from home using virtual technology, although there is a requirement to be able to travel across the organisation boundaries, maintain regular face to face contact with colleagues and attend face to face meetings as required . Our current head quarters' base is in Bracknell (London House).



Lead high-quality learning responses to patient safety incidents, driving meaningful improvements in care across our Trust .



Responsible for c oordinat ing and facilitat ing comprehensive patient safety reviews (PSRs) , applying human factors and systems thinking alongside compassionate engagement with patients, families, and staff, ensuring sensitive and effective learning processes .



Collaborat ing with clinical, corporate, and executive stakeholders , they wi ll embed a just culture and endorse psychological safety



Deliver training on our key learning response methodologies supporting local teams to understand their application .



P resent ing findings at key internal forums and influencing change at every level is pivotal to the role.



Support and inspire a culture of continuous learning and improvement in physical health, mental health, and children's service



This role requires the ability to communicate effectively and in a supportive and empathetic manner with a multitude of individuals that may include families and front-line staff directly involved in an incident.



Excellent report writing skills, typing profici ency , analytical skills , attention to detail and organisational skills are required to manage conflicting priorities and complete patient safety reviews of the required high standard.



The role also requires the ability to manage highly sensitive and potentially very distressing information.



Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

Caring for and about you is our top priority



Committed to providing good quality, safe services



Working Together with you to develop innovative solutions



Your wellbeing is important to us. Some of the benefits of working for us include:



Flexible working options to support work-life balance



27 days' annual leave rising with service + opportunity to buy and sell



Generous NHS pension scheme



Excellent learning and career development opportunities



'Cycle to Work' and car leasing scheme including electric vehicles



Access to a range of wellbeing tools and services



Discounts at hundreds of popular retailers and restaurants



Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality



Generous maternity, paternity, adoption and special leave



Free parking across Trust sites

The "must haves" for this role:

Relevant experience in patient safety and/or governance and leading patient safety learning responses



Leadership qualification or demonstrable equal level of understanding and experience



Excellent verbal and written communication skills, report writing experience and strong analytical skills



Experience in presentation and teaching



Dynamic, resourceful, pragmatic



For further information about the role, please see attached job description and person specification.



We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.



We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed .



We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Helen de Gruchy, Head of Patient Safety / Patient Safety Specialist, M: 07870 484430 ; Helen.degruchy@berkshire.nhs.uk who'll be delighted to help.



Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.



Interview will be held on 12th Feb 2026