Job Description

MEDECINS SANS FRONTIERES UK

Medecins Sans Frontieres/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.



MSF relies on donations from private individuals and organisations for the majority of its income. This private funding gives MSF the freedom to respond where needs are greatest and to speak out publicly, free from any political interference.



MSF has around 63,000 local and international staff working in over 70 countries, in some of the most challenging places in the world. Our medical humanitarian projects are supported by offices in 44 countries, including the UK and Ireland. These teams recruit staff, organise fundraising, and raise awareness on the humanitarian crises our colleagues are witnessing, as well as running different and diverse support activities. MSF offices are spread across Europe, North and South America, Asia, Africa and Australasia.



At MSF UK/IE, we support MSF's operations by building relationships with our supporters, increasing awareness of our work, raising funds, providing specialist medical expertise, ensuring MSF staff have access to relevant higher education programmes, catalysing change on medical humanitarian issues, and recruiting field staff. MSF UK/IE personnel are dynamic, hard-working, enthusiastic and committed to MSF's values and aims. In addition MSF continues to build upon its presence in Ireland to become a widely recognised, accepted and respected humanitarian organisation among Irish audiences, and within the Irish humanitarian and political sector.

Position:

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Work alongside the Legacy Marketing Manager to help deliver MFS UK's Legacy Fundraising strategy and support the efficient administration of one of the charity's largest income streams.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (one of which is a Wednesday)

Salary: 35,375.80 per annum

Job Purpose:

To work alongside the Legacy Marketing Manager to help deliver MFS UK's Legacy Fundraising strategy and support the efficient administration of one of the charity's largest income streams.





Working closely with internal stakeholders and external partners, this role is focused on ensuring an effective and organised Legacy Administration for the organisation.



To support the strategy to increase income, this role will be liaising with donors who are interested in leaving gifts in their wills and assist with the recruitment of new supporters. This role plays a fundamental part of our Legacy Stewardship and Retention programme for those who have already committed to leaving a gift in their will.

Please download the full job and person specification below for further details.

Requirements:

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Knowledge, Skills & Experience:

Significant experience working in office environment with strong administration skills and time management skills with an ability to manage a varied and busy workload effectively. Ability to maintain accuracy, combined with meticulous attention to detail. Excellent communication skills to build and manage key relationships and choose appropriate communication channels. Self-starter who has the confidence to provide support across multiple areas, within a fast-paced team, exercising good judgement and using own initiative. A systematic and organised approach with a proven ability to follow things through and meet targets in line with processes/ schedules and deadlines. Experience in relationship management and liaising with external suppliers. Responsible attitude to dealing with sensitive and confidential information.Some experience of dealing with confidential and sensitive conversations with customers, donors, stakeholders would be desirable. Flexibility to take on other related tasks combined with a willingness to learn. Excellent fluency in written and spoken English. Ability to work with various stakeholders and multiple teams with different levels of experience in order to deliver objectives. Experience of Microsoft Dynamics or other CRM programmes. Commitment to the aims and values of Medecins Sans Frontieres Experience of working for an International Development / Humanitarian Charity or Organisation would be desirable. Some experience of Legacies and/or First Class CRM would be desirable. Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

Other information:

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HOW TO APPLY

Please apply on our website by submitting a copy of your

CV

together with a

letter of motivation (please upload as one document)

by the closing date.

Recruitment timetable:

Closing date for applications: 7 September 2025, 11.59pm (BST) Interviews: 1 interviews - 24 & 25 September; 2 interviews - 29 & 30 September 2025 Projected start date: 1 November 2025
Incomplete applications will not be considered. Shortlisting for interviews will be based on your CV and Letter of Motivation therefore we encourage candidates to read the job description in full.

Accessibility

We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know in advance.


Examples of adjustments we can make:

offering you an alternative if you are unable to use our online application system providing necessary information, such as the job description or assessment materials, in an alternate format allowing you to have someone with you during an interview for example, a Sign Language interpreter.

Diversity, Equity and Inclusion

We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Please read our Equality & Diversity policy for more information.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.




Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

Right to work in the UK

Candidates must have the right to work in the UK; employment sponsorship will

NOT

be offered by MSF UK

for this role. Please click here to check whether you have the right to work in the UK.

We look forward to receiving your application!