Job Description

The Legal & Compliance Business Analyst will collaborate with stakeholders to gather and refine requirements for solutions such as ServiceNow, large language models (LLMs) and Power Platform. Serving as the primary liaison between business and technical teams, this role will transform stakeholder needs into practical solutions, manage stakeholder expectations, and proactively mitigate risks. The ultimate objective is to deliver impactful solutions that enhance value across Legal and Compliance.

Key Responsibilities:

Collaborate with Legal and Compliance stakeholders to define, prioritize, and document business requirements for digital solutions, including but not limited to ServiceNow, large language models (LLMs), and Power Platform tools. Work closely with technical teams to ensure a clear understanding of business needs and translate them into practical, solution-oriented requirements. Maintain stakeholder engagement and communication throughout the design, development, testing, and implementation phases. Support user acceptance testing, validation, and troubleshooting efforts to ensure successful deployment. Contribute to ongoing enhancements and maintenance of implemented solutions in response to user feedback and evolving business needs. Identify potential risks related to project timelines or deliverables and establish proactive mitigation strategies to ensure successful outcomes.

Basic Qualifications and skills:

Extensive stakeholder management experience Experience of project coordination or project management Strong communication and interpersonal skills, with a proven ability to build and manage effective stakeholder relationships. Skilled in evaluating business processes and converting them into well-defined technical requirements. Familiarity with Agile frameworks and project management methodologies to support iterative development and delivery. Strong collaboration capabilities, with experience working across cross-functional teams to ensure timely and successful solution implementation.

Preferred Qualifications:

Demonstrated enthusiasm for emerging technologies and a forward-thinking approach to digital solutions. Experience using ServiceNow to support operational workflows and business processes. Working knowledge of Microsoft Power Platform tools, including Power Apps, Power BI, and Power Automate. Familiarity with task tracking and agile collaboration using Jira or similar project management tools.

Closing date for applications: 7th December 2025

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.


People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.


GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.


We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.


Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on UKRecruitment.Adjustments@gsk.com or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.


Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive

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