. This is an exceptional opportunity for an experienced lettings professional to take full ownership of a key office, inspire a talented team, drive business growth, and deliver outstanding service in a competitive London market.
You'll combine confident leadership with hands-on involvement, ensuring smooth branch operations while exceeding targets and consistently delivering a first-class experience to both landlords and tenants.
Key Responsibilities
Branch Leadership:
Lead, manage, and motivate the lettings team to consistently achieve and exceed branch targets.
Team Coaching & Development:
Deliver ongoing coaching through structured one-to-ones, training, and performance management.
Business Growth:
Generate new landlord instructions, build repeat business, and drive the branch pipeline.
Client Relationship Management:
Maintain strong, long-term relationships with landlords and tenants, ensuring exceptional customer service throughout the lettings process.
Operational Oversight:
Oversee viewings, tenancy negotiations, and the successful agreement of new tenancies.
Compliance & Standards:
Ensure the branch operates in full alignment with lettings legislation, regulatory requirements, and company procedures.
What We're Looking For
Minimum
2 years' experience in residential lettings
(Senior Negotiator level or higher).
Proven
leadership and coaching ability
, capable of developing a high-performing team.
Strong
customer service orientation
and the ability to build trusted relationships.
Solid understanding of
lettings legislation, compliance, and industry standards
.
Excellent
communication and organisational skills
.
Confidence managing busy workloads and making commercial decisions.
Full UK manual driving licence
required.
Strong
Microsoft Office and general IT proficiency
.
What's on Offer
Basic salary up to 32,000
(DOE)
Uncapped OTE 60,000+
in the first year
Three-month retainer
while building your pipeline
Company car or car allowance
Fully funded Level 3 Award in Property & Housing Management (ARLA)
Clear and exciting
career progression opportunities
Participation in the
company-wide Elevate incentive programme
Comprehensive training, ongoing professional development and support
Full-time hours: Monday-Friday (8:30am-6:00pm) + Saturday rota
Performance incentives, bonuses, and structured rewards
Why This Role Stands Out
This is a high-impact leadership role for a driven lettings professional ready to take the next step. You'll have autonomy to shape the success of a busy London branch, backed by industry-leading training, exceptional earning potential, and a long-term progression path.
If you thrive in a fast-paced environment, excel in developing teams, and are passionate about growing a successful lettings operation, this is the perfect next move.
Job Type: Full-time
Pay: Up to 60,000.00 per year
Benefits:
Company car
Company pension
Free parking
On-site parking
Unlimited paid holidays
Experience:
Senior Negotiator: 1 year (required)
Licence/Certification:
Driving Licence (required)
Work Location: In person
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