The Lettings Coordinator plays a crucial role in supporting the lettings team by ensuring a smooth rental process for landlords and tenants. This includes handling property listings, booking viewings, conducting viewings, managing tenancy agreements, and ensuring legal and compliance requirements are met.
Key Responsibilities:
Serve as the point of contact for lettings inquiries from prospective tenants and landlords
Conduct viewings for prospective tenants
Schedule and coordinate property viewings, valuations, and inspections
Support the lettings team with property marketing: uploading listings, writing descriptions, and updating portals
Process applications and conduct reference checks on prospective tenants
Prepare tenancy agreements, move-in packs, and related documentation
Ensure all lettings are compliant with current legislation, including Right to Rent checks
Liaise with landlords and tenants to coordinate move-ins, renewals, and terminations
Maintain up-to-date records on the lettings system
Provide administrative support to the lettings team and branch as needed
Handle incoming calls, emails, and walk-ins professionally
Requirements:
Previous experience in lettings, estate agency, or property administration would be preferred, however full training will be given, so not necessary
Excellent communication and customer service skills
Strong organisational abilities and attention to detail
Ability to multitask in a fast-paced environment
Knowledge of current lettings legislation (desirable)
Have use of own car with mileage paid by the company
Key Competencies:
Professionalism and discretion
Team player with a proactive attitude
Time management and prioritisation
High level of accuracy and attention to detail
Problem-solving abilities
Job Types: Full-time, Permanent
Pay: 27,000.00 per year
Benefits:
Company pension
On-site parking
Schedule:
Monday to Friday
No weekends
Experience:
Administrative: 2 years (preferred)
Licence/Certification:
Driving Licence (required)
Work Location: In person
Expected start date: 10/07/2025
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