Job Description

Lettings Coordinator needed for a busy multi-office estate agency in Loughton, IG10.

Madison Fox is one of the leading lettings and estate agent based in West Essex and East London. We are an award winning, fast-growing, contemporary, exciting property agency, providing private individuals and commercial businesses with a range of premium property services

We are proud of our friendly, accessible and affordable approach, and committed to providing a superior experience for every customer. We are doing property our own way.

This is an opportunity for you to work and grow alongside a high-performing and enthusiastic team, dedicated to achieving excellence in the field of property. This will be an ideal role for you if you enjoy working in a fast paced environment with diverse responsibilities and are target driven.

MAIN RESPONSIBILITIES INCLUDE (Not Limited to):

Referencing tenants and carrying out credit checks

Preparing tenancy agreements for tenants

Invoicing both tenants and landlords

Agree and finalise renewals

Collect payments and fees due to the company

Respond to queries verbally and in written form

Ensuring property has the required safety certificates before tenants move in

Ensuring Landlords are following their obligations

Ensuring Tenants are following their obligations

KEY SKILLS/COMPETENCIES REQUIRED:

Communication - interacting with tenants, landlords and colleagues effectively

Organisation - managing paperwork and schedules

Attention to detail - ensuring documentation and compliance with regulations

Problem solving - Addressing tenant and landlord issues and resolving

Customer Service - Providing assistance and support to tenants and landlords

Adaptability - Being able to handle various situations in a fast paced environment

ATTITUDE:

Patience - Dealing calmly with challenging situations and difficult clients

Professionalism

Self-directed

Results orientated

MINIMUM REQUIREMENTS:

12 months minimum experience within lettings co-ordinating

A high achiever in current/previous roles

Advanced understanding of lettings law along with compliance

WHAT WE WILL OFFER THE RIGHT CANDIDATE

Base Salary of 25k - 30k

28 days holiday including bank holiday (pro rata)

Potential to earn end of year bonus based on hitting targets

Excellent induction and training

If you have experience and are looking for a new challenge, then we would love to hear from you!

There will be attractive incentives based on the company performance .

The role is full time and working from the office location in Loughton, IG10. The hours are Monday to Friday 9:00am - 6:00pm. This role will not be suitable for someone who is looking to work shorter hours or change their working time frame.

Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Benefits:

Company events Enhanced maternity leave Enhanced paternity leave
Experience:

Lettings Co-Ordinating: 1 year (required)
Work Location: In person

Reference ID: Lettings Coordinator
Expected start date: 08/10/2025