Job Description

Lettings Instructions Manager

Key responsibilities of a Lettings Instructions Manager:

The main purpose of the role is to win new listings and gain new rental instructions to drive lettings market share within the Northamptonshire area.

You will have a pro-active and entrepreneurial approach to winning new business always searching for the next opportunity. You will build a strong rapport with our Estate Agency and Financial Service teams to increase referral activity and you will build and maintain a comprehensive client and investor database. You will also have excellent industry knowledge alongside a strong knowledge of the geographical area.

In this Lettings Instructions Manager role, day to day you can expect:

Identifying and maximising business opportunities

Carrying out Lettings Valuations and Listings

Booking property viewings and registering applicants

Delivering exceptional customer service over the phone and face to face

Working towards and achieving personal and branch targets

Giving directive to the required branches and educating them on lettings processes

Negotiating and agreeing tenancies

Representing the company in a professional manner

Building strong relationships with local property owners

Adhere to the Property Ombudsmen Code of Practice and stay informed with relevant industry legislation

Skills and experience required:

Lettings experience -preferably already a Lister, Valuer or a Senior Lettings Negotiator looking for progression

Able to generate new business in a target driven environment

Outstanding customer care / customer service experience

Competently prioritise work load and deadlines essential

Excellent verbal and written communication skills

IT literate (MS Office, internet, email systems)

A Full UK driving licence

What's in it for you as a Lettings Instructions Manager?

Full support and training to become ARLA qualified (Post Probation)

Competitive basic salary with uncapped commission (Post Probation)

Car Allowance (Post Probation)

Job Type: Full-time

Additional pay:

Commission pay
Benefits:

On-site parking
Ability to commute/relocate:

Milton Keynes: reliably commute or plan to relocate before starting work (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person