Job Description

Join Our Lettings Internship Experience at tlc and explore the realm of the real estate lettings industry

Position:

Lettings Intern

Reporting to:

Nicole Bernhardt (Director, Lettings)

Location:

tlc Estate Agents, 13 Crescent Place, SW3 5EA

Term:

6+ week internship

Working Pattern:

3-5 full days per week

About tlc London

tlc London is a unique and successful estate agency specialising in lettings. Our award-winning Lettings Team is known for its enthusiasm, organisation, and commitment to producing exceptional results.

Purpose of the Position

We are looking for a motivated intern to join our Lettings Department. This is a great opportunity to gain hands-on experience in the property lettings industry, learn from our experienced team, and contribute to the daily operations of our department.

Key Responsibilities

Based on the tasks of a Lettings Consultant and the type of business we are, we expect the intern to:

Attend Team Meetings:

Participate in daily team meetings to discuss offers, information, and ongoing tasks.

Applicant Registration:

Assist in qualifying and registering applicant enquiries each morning.

Property Viewings:

Accompany team members on property viewings to understand how to present properties effectively. Assist in preparing properties for viewings.

Customer Service:

Welcome and assist members of the public visiting the office. Respond to customer inquiries via phone, email, and in person.

Database Management:

Help maintain and update the database of current applicants. Call through the database to generate interest in properties.

Diary Management:

Assist in managing the team's diaries, ensuring appointments and viewings are scheduled efficiently.

Compliance Support:

Assist in ensuring all compliance needs are met. Help with the documentation required for letting properties.

Marketing Support:

Support the marketing team in creating and distributing promotional materials for properties. Assist in managing social media accounts and creating content to attract potential tenants.

Administrative Tasks:

Handle various administrative tasks such as filing, data entry, and preparing documents. Assist with the preparation and distribution of tenancy agreements and other legal documents.

Learning and Development:

Actively seek to learn about the lettings process and property market. Attend any relevant training sessions offered by tlc London.

Ad Hoc Support:

Provide flexible assistance across departments as needed, including helping with errands, organising office supplies, updating window displays, cutting keys, and checking properties for cleanliness, presentation, and readiness for viewings or move-ins. Support events and other tasks that contribute to the smooth running of the office.

Personal Qualities & Behavioral Traits

Communication:

Excellent verbal and written communication skills.

Team Player:

Ability to work well within a team.

Organized:

Strong organisational skills and attention to detail.

Customer-Focused:

Professional and enthusiastic approach to customer service.

Innovative:

Open to suggesting and implementing improvements to current processes.

Hard-Working and Fun:

Driven and committed with a positive attitude

What We Offer

This internship is an opportunity, providing you with a valuable learning experience and exposure to the inner workings of a leading estate agent. You will have the chance to work alongside experienced professionals who will guide and mentor you throughout your journey. Additionally, you will gain insight into various aspects of the industry, helping you develop essential skills for your future career.



Are you ready to embark on a rewarding internship that will set you up for success? Apply now and join us at tlc London as we continue to make a difference in the world of real estate.