Job Description

Lettings Manager - Ormskirk Lettings*

Ormskirk | Full-time | 27,000 - 35,000 DOE | Monday to Friday (some weekend work)

Are you passionate about property and ready to lead in a fast-paced, customer-focused environment?

Ormskirk Lettings is a highly regarded, independent lettings agency specialising in residential, student, and commercial properties. Known for delivering exceptional service, we are now seeking a dynamic and experienced Lettings Manager to oversee our growing portfolio and drive operational excellence across the business.

What You'll Be Doing

This is a varied, hands-on role that blends leadership, compliance, property management, and customer service. You'll be the go-to person for tenants, landlords, and the internal team, ensuring a smooth lettings process from start to finish.

Key Responsibilities

Lead the full lettings process: marketing, viewings, vetting applicants, negotiating terms, and signing agreements. Conduct landlord appraisals and property inspections. Oversee tenant onboarding, renewals, and check-outs. Ensure ongoing compliance with legal and safety regulations (EPCs, EICRs, Gas Safety, HMO licensing). Manage maintenance requests, liaise with contractors, and monitor repairs. Handle tenancy queries, disputes, and arrears with professionalism. Maintain accurate property records and tenancy documentation. Build and maintain strong relationships with landlords, tenants, and local contractors.
What We're Looking For

Proven experience in lettings or property management (ideally in residential and/or student accommodation). Excellent organisational and communication skills. Ability to multitask and thrive under pressure. Strong knowledge of property compliance and legislation. Confident handling negotiations and problem-solving independently. ARLA or other industry qualifications (preferred but not essential). Full UK driving licence and access to a vehicle (required). Local knowledge of Ormskirk and surrounding areas (advantageous).
What We Offer

Competitive salary (27,000-35,000 DOE)
Company pension scheme. Supportive and friendly working environment. Career development opportunities within a growing business. Regular office hours with some flexibility and occasional weekend work.
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How to Apply

If you're a confident, enthusiastic lettings professional with a passion for property and first-class customer service, we'd love to hear from you.

Apply now and become part of a local team that takes pride in what we do -- delivering trusted lettings services to landlords and tenants across Ormskirk.

Job Types: Full-time, Permanent

Pay: 27,000.00-35,000.00 per year

Benefits:

Company pension On-site parking
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Expected start date: 07/07/2025