Job Description

About the Role

Smeaton Homes are seeking an experienced and driven

Lettings Negotiator & Property Coordinator

to join our dynamic Plymouth team. This is a dual role, perfect for someone who thrives in a fast-paced environment and enjoys building relationships while keeping operations running smoothly.

You'll take ownership of both the front-end lettings process -- from conducting viewings and negotiating deals -- through to the back-end coordination of properties, ensuring maintenance, compliance, and tenancy management are handled to the highest standards.

This position requires a

minimum of 3 years' experience in lettings or property management

, with a proven track record in delivering excellent customer service and achieving results.

Key Responsibilities

Register and qualify new applicants, matching them to suitable properties Conduct viewings and provide detailed feedback to landlords Negotiate tenancy terms and prepare tenancy agreements Coordinate move-ins, renewals, and check-outs Manage maintenance issues and liaise with contractors to ensure timely resolutions Oversee property compliance -- gas safety, EPCs, EICRs, deposit registration, etc. Keep landlords updated on their property performance and any ongoing issues Maintain accurate records within the CRM and ensure all documentation is compliant Contribute to marketing efforts, including portal listings and social media promotions Deliver an exceptional level of service to both landlords and tenants

Skills & Experience Required

Minimum 3 years' experience

in residential lettings or property management Excellent communication and negotiation skills Strong organisational skills with the ability to multitask effectively Confident and professional when dealing with clients at all levels Sound knowledge of lettings legislation and compliance requirements Proficient with CRM systems and Microsoft Office Full UK driving licence and own vehicle preferred

Why Join Smeaton Homes

Work with a respected, independent Plymouth agency with a modern approach Supportive, close-knit team environment Opportunities for progression as the business continues to grow Regular incentives, training, and professional development Be part of a forward-thinking brand that values integrity, local expertise, and results
Job Type: Full-time

Pay: 24,420.00-31,000.00 per year

Application question(s):

Willing to carry out a DBS check Working Saturdays
Experience:

lettings: 3 years (required)
Work Location: In person