Job Description

Company Overview:

As a leading estate agency situated in the heart of Huddersfield, we pride ourselves on our independent ownership and our commitment to providing exceptional customer service to our clients. Our agency has developed a strong reputation for professionalism and excellence in the local market, built on the foundation of a highly experienced team. We are currently seeking a dynamic, driven, and imaginative sales and lettings professional to join our team and further enhance our client service experience.

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In this comprehensive role, you will be the primary point of contact for our clients, representing the company's commitment to quality service. Your duties will be wide-ranging, encompassing a breadth of tasks related to property lettings, sales, and customer service.

Key Responsibilities:

1. Client Communication: Maintain regular communication with clients, ensuring they remain informed and reassured throughout the lettings and sales process. This will involve both face-to-face and telephone-based interactions.

2. Negotiation: Act as a mediator between the landlord and tenant, utilizing your negotiation skills to reach agreements that satisfy both parties.

3. Property Viewings: Organise and conduct property viewings for potential tenants, showcasing properties in a way that highlights their unique features and benefits.

4. Applicant Management: Handle all enquiries effectively, register applicants, and coordinate viewings to ensure a smooth, efficient process for all parties involved.

5. Feedback Provision: Offer regular feedback on viewings and properties, keeping clients informed and engaged, and helping to refine their property search.

6. File Management: Diligently manage files from instruction to move in and throughout the tenancy, ensuring all paperwork is accurate and up-to-date.

7. Administrative Tasks: Complete various ad-hoc office duties, including preparing tenancy agreements, conducting pre-tenancy paperwork, and ensuring all post-tenancy administrative work is completed in a timely manner.

8. Business Development: Show a proactive approach to seeking and retaining business, using your skills and initiative to drive the growth of the company.

This role does not require previous industry experience, making it a fantastic opportunity for an ambitious professional looking to make their mark in the property sector. While remote work is not available for this position, the opportunity for professional development and career progression within our company is significant. We look forward to welcoming a new team member who can contribute to our ongoing success and uphold our commitment to top-tier client service.

Job Types: Part-time, Zero hours contract

Pay: From 12.21 per hour

Expected hours: 24 per week

Benefits:

Discounted or free food Employee discount Flexitime On-site parking
Schedule:

8 hour shift Day shift Monday to Friday
Ability to commute/relocate:

Huddersfield HD1 5HN: reliably commute or plan to relocate before starting work (preferred)
Licence/Certification:

Driving License (preferred)
Work Location: In person

Expected start date: 15/08/2025