Job Description

Lettings Negotiator

25,396.80 per year, with OTE of 29,000

40 Hours per week

Permanent

Newport

Branded Audi A1 Company Car

Who are we

James Douglas Sales and Lettings, part of The Seraph Group, is a thriving estate agency with offices in Cardiff, Newport, Pontypridd, and Treforest. We are proud to be an Investors in People-accredited organisation, committed to the belief that our greatest strength lies in the people who drive our success.

What are we looking for?

Due to our continued growth, we are seeking a Lettings Negotiator to join our Newport branch. This is a fantastic opportunity for someone to apply their customer service and administration skills within the property industry and build a rewarding, long-term career. If this sounds like you, we'd love to hear from you.

Key responsibilities:

Identify sales and lettings opportunities and arrange/conduct accompanied property viewings Maintain accurate records of clients' information, requests, and communications Upsell additional services, including property management solutions Build and maintain strong relationships with investors, supporting portfolio growth and introducing new opportunities Manage leads from enquiry to closure, delivering positive outcomes for all parties Provide excellent customer service by listening and responding to client needs Process rental payments and compile regular lettings performance reports Consistently achieve agreed targets in collaboration with your team and line manager Liaise with the Property Management Team to ensure the smooth running of the portfolio Be flexible to cover offices across multiple locations
This is not an exhaustive list of duties and responsibilities, please refer to the job description for a comprehensive list of duties.

What's on offer to you

A Company Car A chance to build on your career in an Investors in People accredited organisation that will support you to achieve your career and earning goals. 28 days holiday including bank holidays with an addition of a Duvet Day and your Work Anniversary off each year. 24/7 access to a GP for you and your household, as well as a private healthcare scheme (Once successfully passed probation) Other financial benefits through Training Bonus, Review Incentives and Cross Company referrals. Organised staff events and social activities to connect with your colleagues. The company offers base salary increases for professional qualifications with PropertyMark or ILM (other qualifications also considered).

Experience:

A minimum of one year's experience in the industry is preferred but not essential, as full training will be provided.

Requirements:

A full, clean driving licence is required.

Equal Opportunities:

The Seraph Group is an Equal Opportunities Employer and welcomes applications from everyone, celebrating the diversity of our community.

Job Types: Full-time, Permanent

Pay: 25,396.80-29,000.00 per year

Benefits:

Additional leave Cycle to work scheme Employee discount Free or subsidised travel Referral programme
Work Location: In person