Job Description

Lettings Negotiator

Wakefield

25,000 per annum

Monday - Friday, 9:00am - 5:30pm

1 in 6 Saturdays, 9:00am - 2:00pm

About the Role

An established and independent estate agency in Wakefield is seeking an enthusiastic and organised

Lettings Negotiator

to join their growing team.

In this role, you will manage all aspects of tenancies across a varied portfolio, acting as a key liaison between tenants and landlords. You'll oversee the full tenancy lifecycle -- ensuring applications, renewals, and maintenance are handled efficiently, compliantly, and to the highest standard.

Key Responsibilities

Manage all

Tenancy Administration

and

Maintenance

matters. Administer

renewals, inspections, and vacates

in line with company standards. Ensure all tenancy documentation is

accurate, compliant, and properly filed

.

Serve Section 8, 21, and 13 notices

in accordance with legislation. Handle all

landlord and tenant enquiries

promptly and professionally. Manage

deposit negotiations, returns, and disputes

. Arrange and administer

tenancy terminations

and

checkout inspections

. Conduct

mid-term property inspections

and produce reports.

Chase arrears

and

collect payments

efficiently. Log and resolve

maintenance requests

within set timescales. Advise landlords and tenants on

rights, responsibilities, and obligations

. Instruct and liaise with

approved contractors

, ensuring quality and timely completion of works. Maintain

accurate CRM records

of all communications and actions. Manage

utility notifications

and updates. Proactively resolve

tenant, landlord, and neighbour disputes

. Deliver

regular updates

to clients to maintain strong relationships and client retention. Ensure all

daily tasks and diary actions

are completed with no carry-over.

Requirements

Excellent

communication and customer service

skills. Strong knowledge of

residential lettings legislation and procedures

. Sound understanding of

tenancy agreements

and compliance. High level of

attention to detail

and

accuracy

. Ability to

prioritise workloads

and work well under pressure. Confident using

CRM systems and property management software

(training provided if needed). A

proactive, positive, and professional

approach to work.

Benefits

Competitive salary of

25,000

. Supportive, close-knit independent agency team. Opportunities for career progression within the lettings department. Regular working hours with minimal weekend commitments.
Job Type: Full-time

Pay: 25,000.00 per year

Work Location: In person