Job Description

About Us

West End Letting & Sales is a dynamic and growing agency specialising in professional and personal property management. We pride ourselves on our excellent track record, attention to detail, and strong client relationships.

We are seeking an experienced

Property Manager

in our supportive and fast-paced office. This role is perfect for someone with a proven track record in residential property management, who thrives on delivering exceptional service to landlords and tenants alike.

Key Responsibilities

:

Tenant Relations

: Manage tenant communications, ensuring queries, requests, and concerns are addressed promptly.

Maintenance Coordination

: Liaise with contractors and tenants to arrange repairs and maintenance, using Fixflo for efficient workflow management.

Property Inspections

: Conduct regular property inspections and prepare detailed reports for landlords.

Rent Management

: Oversee rent collection, follow up on arrears, and update records using SME Professional.

Compliance Oversight

: Ensure properties meet all legal requirements, including gas and electrical safety checks, smoke alarm legislation, and EPCs.

New Tenant Marketing & Negotiations

: Market properties, negotiate new tenancies, and complete all associated legal documentation.

Check-Out Inspections

: Perform tenant check-out inspections and deal with deposit returns.

New Business Growth

: Assist with onboarding new properties and landlords, providing professional advice on compliance and marketing.

HMO Advantage

: While not essential,

experience in managing HMO properties during our summer period

would be highly advantageous.

Requirements

:

At least

2 years of experience

in a residential property management role. Familiarity with

SME Professional

,

Fixflo

, and

Signable

is essential. Must be competent with

Microsoft Office

software. Ideally,

letting agent-qualified

, but experience and a proven skillset are the priority. Strong organisational and communication skills, with attention to detail. Must have a

full UK driving license

and

own a car

for property visits.

NB. Vehicle must be LEZ compliant.

A positive, proactive attitude and the ability to work independently and as part of a team.

What We Offer

:

Competitive salary Opportunity to work in a supportive and professional environment A varied role with autonomy and room for professional development

How to Apply

Please send your CV and a cover letter detailing your relevant experience and skills. Applications without a covering letter cannot be considered.

Job Types: Full-time, Permanent

Benefits:

Company events Company pension Free parking
Schedule:

Monday to Friday
Experience:

Property Management: 1 year (required) Customer service: 1 year (required)
Licence/Certification:

Driving Licence (required) Letting agent-qualification (preferred)
Work Location: In person