Job Description

Life Events Delivery Support Manager

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Vacancy Reference Number
19965


Number of Vacancies
1
(B) OCU
Met Business Services
Location
Kilburn
Building
KILBURN POLICE STATION
Band
Band D
Part/Full Time
Full Time
Hours per Week
36 hours per week
Type of Contract
Permanent
Job Advert

Job Title:

Life Events Support Manager

Salary:

The starting salary is 38,926, which includes allowances totalling 2,928.


The salary is broken down as 35,998 basic salary, which will increase annually until you reach the top of the scale 38,523 Plus, a location allowance of 1,928 and a non-pensionable allowance of 1,000.

Location

Kilburn

The Role

Working for the Met doesn't have to mean patrolling the streets. Just as important as our uniformed officers is our 14,000-strong team of professional and support staff working behind the scenes.



We are looking for a Life Events Support Manager to contribute to the delivery of services such as workplace adjustments, dyslexia assessments, parental support programme and job share across the Met. This is a key role in ensuring that our colleagues receive the right support, enabling them to thrive at work.



You will support the day-to-day management of various activities within the Life Events team, liaising with colleagues and external providers, and ensuring compliance with legal requirements. You'll support the Life Events Delivery Managers to deliver various HR services, helping them to provide a consistent, supportive, and legally compliant service.

What you'll do

Support the delivery of workplace adjustments to ensure consistency, accessibility, and timely support. Oversee recovery of funding for Access to Work claims. Support the internal dyslexia assessment service, including monitoring engagement and compliance. Support the delivery of the parental support programme and the roll out of Job Share throughout the Met. Work with stakeholders across HR, Health & Safety, DDaT and external partners to maintain strong relationships and improve service delivery. Promote awareness of the Life Events services through clear communication and engagement activities. Use data and employee feedback to evaluate services and drive continuous improvement.

We don't expect applicants to have every desirable skill listed, so if you meet the essentials, we'd love to hear from you.

What we can offer you

You'll also enjoy excellent benefits, including:

28 days annual leave plus bank holidays (rising to 33 days after 5 years' service) Civil Service pension arrangements Interest-free season ticket loans Membership of Met sports and social clubs Flexible working options

London is one of the most exciting and diverse cities in the world - and policing it is no easy task. It takes people from all backgrounds, with a wide range of skills and experiences, to keep London safe.

How to apply

The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.

Completed applications must be submitted by 23:55 on 27th November 2025.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 1-2 weeks after the vacancy has closed.


Following application review, successful candidates will be invited to interview. Interview dates will commence 1-2 weeks after the hiring managers review.

www.metpolicecareers.co.uk

Essential For The Role

Who we're looking for

Essential:

Experience of managing relationships with internal and external stakeholders. Understanding of the Equality Act 2010, particularly in relation to disability and neurodivergent conditions. Strong project management and organisational skills. Proficiency in Excel, PowerPoint and Word. Evidence of managing large amounts of data and demonstrating attention to detail.

Desirable:

Experience using data to monitor performance and drive service improvements. Confidence in horizon scanning for policy/legislative change.

Required Languages
English
Reports To
Band C
Additional Information
CVF Staff Band.pdf - 971KB Opens in a new window

Disability Confident Statement

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.



As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.



The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.




Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.



Read our full disability confidence statement.