Lifeline and Out of Hours Operator Job in Clever Park

Lifeline And Out Of Hours Operator

Ystrad, WLS, GB, United Kingdom

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Job Description

To respond to Lifeline clients and Council Out of Hours emergencies, to reassure and/or proactively refer to responders as required.

2. To undertake pro-active calls to support regular well being of individuals to meet the overall objective for a proactive preventative approach.

3. To work closely with social care assessment and installation teams to deliver and promote Lifeline and Telecare services.

4. To respond to the Council's Out of Hours Emergencies in the appropriate manner, in line with agreed processes and procedures

5. To work a 24hr shift pattern for resilient 24/365 operations including bank holidays and weekends.

EXP

Of dealing with Customers

Of using a range of IT applications (including Microsoft suite)

Of interacting with colleagues

Lifeline and Out of Hours Operator Lifeline and Out of Hours Operator Lifeline and Out of Hours Operator Lifeline and Out of Hours Operator Lifeline and Out of Hours Operator

Job Type: Temp to perm
Contract length: 6 months

Pay: 14.00-14.44 per hour

Experience:

Administrative: 3 years (required) OR17549: 1 year (preferred)
Work Location: In person