Job Description

Job Ref: VIR1557
Branch: Virgin Hotels Edinburgh
Location: Virgin Hotels Edinburgh
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 06/05/2025
Closing date: 08/06/2025


Who we are:


We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.


Why work with Virgin Hotels:


Because it is fun, of course! But we appreciate that fun isn't always enough - what else is in it for you?


A day off for your birthday
Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate
Generous family friendly policies and allowances
Teammate discount at Virgin Hotels and 20 other Virgin brands!
Training and development including apprenticeships
Teammate meals provided
4 x your salary life assurance policy
Employee Assistance Program and Company sick pay


Your mission:


Should you choose to accept it...


If you are a neat freak who loves to clean and ensure that everything is in its right place, then the Linen Porter job is for you. You will be required to communicate, coordinate and work well with other teammates, managers and guests. Even more so, we expect you to be aware of your surroundings and notice/anticipate guest needs in order to engage the guest to let them know that you are there to take care of them with your genuine and "go the extra mile" service. Your teamwork and willingness to help others will be on display as you help your fellow teammates and room attendants with their linens, towels, etc. in cleaning the rooms. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!


The Nitty-Gritty:


What exactly you will be doing...


The Linen Porter maintains the standard of cleanliness for the guest hallways, vending areas, service landings, stairwells and the service elevator
Remove dirty linen and garbage from room attendants' carts
Be able to turn mattress according to the rotation schedule
Handle guest's requests as assigned
Assist the Public Area Attendant as necessary
Assist the Room Attendants as necessary
Report to designated shift in assigned attire
Performs designated duties within time allotted
Uses only the designated cleaning chemicals and tools
Reports any guest or safety issues to a manager or supervisor
Keep guest information confidential and secure
Responsible for all keys assigned and complies with the key policy established by the company
Complies with security policies of the hotel
Restock supplies as needed
Complete a manager's request within reason


Background must-have:


Current right to work in the UK


We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer


REDEFINING LUXURY HOTELS IN EDINBURGH


DISCOVER YOUR PLACE IN THE CITY


Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you'll experience a world that revolves around you - from our signature chamber design to numerous drinking, dining and entertainment options that you'll never want to leave. When you do venture out, you'll find Edinburgh's top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy - it's only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it's on your doorstep. Buckle up, we put you so close to history it's basically time travel.


Benefits:


Canteen Company pension Cycle to work scheme Discounted or free food Employee discount Life insurance On-site gym Referral programme Sick pay
Schedule:


Day shift Weekend availability
Work Location: In person