Job Description

Overview

We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. This is a Live in position so experience is essential, You will be required to lock up the hotel and be on call for guests that require assistance in the night. As a key member of our hospitality environment, you will play a crucial role in ensuring an exceptional experience for our guests. Your responsibilities will encompass various aspects of front-of-house operations, including customer service, food preparation, and maintaining a welcoming atmosphere. Live in (a room with a bathroom is provided)

Responsibilities

Greet and welcome guests as they arrive, providing a warm and friendly first impression. Assist with seating arrangements and manage reservations efficiently. Take customer orders accurately and relay them to the kitchen or bar staff. Serve food and beverages in a timely manner while ensuring adherence to food safety standards. Maintain cleanliness and organisation of the dining area, including tables, chairs, and service stations. Handle customer inquiries and complaints with professionalism, ensuring guest satisfaction. Support bartending staff during busy periods by preparing drinks and assisting with service. Collaborate with catering teams for events, ensuring seamless service delivery. Assist in food preparation as required, adhering to health and safety regulations. Sleep over the hotel after finishing shift Must be first aid trained be professional and know this is a very important role as you will be responsible for guests sleeping in the hotel

Qualifications

First aid Customer service Locking up the hotel- cashing up at the end of shift Knowledge of bartending practices is advantageous for those interested in bar service roles. Familiarity with food safety regulations and best practices is highly desirable. Strong communication skills with the ability to work effectively as part of a team. A positive attitude and willingness to help others in a fast-paced environment. Flexibility to work various shifts, including evenings and weekends as needed.
Join us in creating memorable experiences for our guests while working in a dynamic and supportive environment!

Job Type: Full-time

Pay: 13.00-13.25 per hour

Benefits:

Company pension Discounted or free food
Work Location: In person