Job Description

Role:

To coordinate transport and logistics activities to ensure customer deliveries are completed on time, in full and at optimal cost, while maintaining strong relationships with Hauliers and key customers. The role supports Supply Chain operations through transport booking , performance reporting, customer liaison , issue resolution and order input.

Key responsibilities

Booking collections on Haulier portals

Weekly analysis of Haulier invoices, negotiate with Hauliers on over charged pallets and recover costs where applicable.

Weekly KPI reporting (Price per pallet , OTIF) for the Operations Meeting

Manage and maintain OTIF (On time in full) reporting

Maintain a detailed rejection /damages log including root cause and corrective actions

Manage and maintain sales orders and logistics inbox

Input all sales orders accurately on Sage and send order confirmations

Key point of contact for all customers.

Key account Management reporting weekly OTIF and any service failures and review order patterns

Able to priorotise own workload

Answering incoming calls.

Departments you will liaise with daily

- Hauliers

- Supply Chain

- Sales

- Finance

- Operations Director

We are looking for someone with:

Experience in Logistics, Transport or Supply chain coordination

Confident using ERP systems, Excel and email

Strong attention to detail

Clear and confident communicator (Written and verbal)

Able to work independently and priorotise workload

At least 2 years Administration experience

Office based role

Job Type: Full-time

Pay: Up to 30,000.00 per year

Benefits:

Casual dress Company pension On-site parking
Experience:

Supply chain or Logistics: 2 years (required) Administrative: 2 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 02/02/2026