Job Description

Role: Logistics Coordinator

Salary: Circa 28,000, depending on experience.

Hours: Monday - Friday 8.30am - 5pm (37.5 hours per week)

Reports to: Business Unit Director

JOB DESCRIPTION

The Logistics Coordinator will control all inward and outward movement of raw material and finished goods. These movements will be in the UK and Europe initially but may involve worldwide as the company grows. Working closely with the warehouse and planning to ensure all material and finished goods are available for delivery OTIF. Working with the customer service team, they will coordinate daily transport operations, optimize logistics spending, ensuring accurate stock and shipment records whilst maintaining excellent service delivery to our customers and inter-company transfers.

DUTIES & RESPONSIBILITIES

Route Optimization & Vehicle Utilization

Develop and maintain strategic transport plans to improve delivery efficiency and maximize vehicle usage.

Transport Cost Negotiation & Consolidation

Actively negotiate with carriers and freight providers to reduce costs. Consolidate shipments where possible to drive down freight charges. Evaluate logistics providers against cost, performance, and reliability metrics.

KPI Reporting & SLA Monitoring

Produce weekly/monthly reports tracking key logistics KPIs. Monitor performance against service level agreements and address shortfalls proactively.

Senior Management Support

Provide detailed logistics cost and performance reporting to assist with quarterly business reviews and continuous improvement planning.

Supplier & Transport Coordination

Obtain booking-in information from suppliers. Schedule and confirm collections across multiple transport modes. Ensure transport plans align with customer delivery requirements.

ERP (NetSuite) Administration

Submit stock adjustments and ensure inventory accuracy. Process RMAs and share data with internal teams. Ensure all shipment records are up to date in NetSuite.

Export & Shipping Documentation

Raise and verify shipping documents for UK and international shipments. Track outbound deliveries and update internal teams on status or delays.

Cross-functional Communication

Liaise daily with Customer Services and Production Planning teams to align dispatch schedules and fulfil customer orders.

Additional Duties

Perform other reasonable logistics or supply chain-related tasks as delegated.

KEY RESULT AREAS

Logistics Cost Reduction:

Achieve a minimum

40% reduction in logistics costs

over 12 months through transport consolidation and carrier renegotiations.

On-time Delivery Rate:

Achieve

? 98% on-time delivery

performance across all shipment types.

Booking Accuracy:

Achieve

>99% accuracy

in transport bookings and confirmations.

NetSuite Stock Accuracy:

Ensure stock adjustments are reflected in the system with

? 99% accuracy

.

RMA Turnaround Time:

Process RMAs within

48 hours

of request with full internal visibility.

Carrier Performance:

Evaluate and report on carrier service level adherence monthly; target

100% adherence to SLAs

.

Dialog with customers transport depots to ensure an issue that arise are delt with in a timely manner.

SKILLS & ABILITIES

Strong ERP experience, preferably with NetSuite

Previous experience in logistics coordination, transport planning or supply chain

Proven ability to negotiate with carriers and reduce logistics costs

Strong reporting and analytical skills, including KPI tracking and dashboard generation

Ability to communicate at all levels

Confident with good interpersonal skills, direct and focused.

Excellent organizational skills

Strong, focus on achieving results

Reliable, pro-active, self-motivated and able to work to tight deadlines

Experience of Worldwide, European and UK transport systems

Ability to work on your own initiative and within a team

Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person