Job Description

We are seeking a highly motivated and experienced Logistics Co-Ordinator to join our team at Tensator, with a strong focus on managing both sea and air freight operations. This pivotal role is responsible for overseeing the end-to-end movement of goods--from inbound receipt to final distribution--across domestic, European, and global markets. The ideal candidate will ensure efficient, compliant, and cost-effective logistics processes that align with company goals and support customer satisfaction.

Key responsibilities include transport management (road, sea, air), customs clearance procedures, international shipping documentation, and maintaining full compliance with trade regulations. You will also work cross-functionally with Production, Sales, Purchasing, and Warehousing to synchronise logistics activities, optimise freight performance, and deliver exceptional operational results.

Main Responsibilities

Transport, Freight & Distribution Operations

Coordinate and manage all aspects of domestic, European, and international shipments, including road, sea, and air freight operations.

Plan and schedule deliveries in alignment with production timelines and customer expectations, while optimising transport efficiency and cost.

Liaise with freight forwarders, shipping lines, airlines, and third-party logistics providers to ensure timely and seamless movement of goods.

Prepare and process customs clearance documentation, including import/export declarations, licenses, permits, and certificates of origin, ensuring accuracy and legal compliance.

Ensure full adherence to international trade regulations, Incoterms, and customs requirements for both import and export activities.

Monitor and evaluate freight costs, negotiate competitive rates with carriers, and optimise shipping routes and modes to reduce costs and improve delivery performance.

Maintain accurate and complete records of all shipments, including Proof of Delivery (PODs), Proof of Export (POEs), commercial invoices, and compliance documentation.

Address and resolve transportation issues such as delivery delays, customs holds, and documentation discrepancies, ensuring customer satisfaction and operational continuity.

Support the management of dangerous goods shipments, particularly lithium-ion batteries and similar items, in line with relevant safety regulations and MSDS (Material Safety Data Sheet) requirements.

Collaborate effectively with internal teams including Sales, Production, Purchasing, Customer Service, and Warehousing to coordinate logistics operations and support business needs.

Maintain up-to-date knowledge of logistics best practices, regulatory changes, customs compliance standards, and emerging trends in global transportation.

Monitor and enforce compliance with all European and international shipping regulations, contributing to the integrity and efficiency of Tensator's global supply chain.

Reverse Logistics

Oversee the handling and processing of returned goods, classification.

Cross-Functional Communication & Coordination

Liaise closely with Production Planning to align shipment schedules with sales orders.

Communicate with Sales, Purchasing, and Finance teams to ensure full transparency on orders, costs, and any logistics-related issues.

Check Purchase Orders for freight, transport costs and freight Invoices.

Traceability & KPI Monitoring

Ensure complete product traceability and order oversight throughout the entire lifecycle, from initiation to final delivery.

Monitor logistics KPIs (e.g. on-time delivery, freight cost performance, stock accuracy) and implement corrective actions where required.

Drive continuous improvement initiatives within the logistics function.

Ensure the acquisition and proper documentation of proof of export and proof of delivery for all shipments.

This is not intended as a complete or definitive statement of all duties or responsibilities of the job but as a record of the principal elements.

Key Performance Indicators (KPIs)

On-Time Delivery Rate

Export and Import Freight Cost Efficiency

Accuracy and Timeliness of Shipping Documentation

Product Traceability and Compliance

Internal and External Customer Satisfaction

Qualifications & Experience

Minimum of 5 GCSEs (Grade C or above), including English and Mathematics or equivalent.

Proven experience in a logistics, shipping, or supply chain coordination role.

Familiarity with export procedures, especially to the Far East and Middle East.

Sound understanding of global trade regulations, customs documentation, and Incoterms.

Proficient in Microsoft Office (Excel, Word, Outlook) and ERP systems.

Skills & Attributes

Confident communicator with the ability to work across departments and with external partners.

Organised, proactive, and able to manage multiple tasks in a time-sensitive environment.

Strong attention to detail and accuracy in documentation.

Customer-focused with a drive for continuous improvement.

Able to handle competing priorities and adapt quickly to change.

Supplementary Information

Confidentiality

To respect information obtained in the course of professional practice and refrain from disclosing such information without the consent of the employee/customer, or person entitled to act on his/her behalf, except where disclosure is required by law or by the order of a court, or is necessary in the public interest. Breaches of confidence will result in disciplinary action, which may involve dismissal. You should also be aware that regardless of any action taken by this company, a breach of confidence could result in a civil action for damages.

Data Protection

If required to do so, to obtain, process and/or use information held on computer in a fair and lawful way. To hold data only for the specific registered purposes and not to use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed.

Equal Opportunities

It is the aim of the company to ensure that no job applicant or employee receives less favourable treatment irrespective of sex, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability, social background or sexual orientation and/or HIV status is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. To this end the company has an Equal Opportunities policy and it is for every employee to contribute to its success.

Health and Safety

To comply at all times with any regulations issued by the company especially those governing health and safety at work and to report/ensure that any defect which may affect safety at work is brought to the attention of the appropriate manager.

Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974 or equivalent local Health and Safety related legislation to ensure that the agreed safety procedures are carried out to maintain a safe environment for all employees and visitors. The job holder has a duty of care to themselves and to others with whom they come into contact in the course of their work as laid down in the above legislation and any subsequent amending legislation.

No Smoking Policy

All company offices are smoke free environments. All main entrances to the buildings are also smoke free areas. Staff should only smoke in the designated area and use containers supplied for extinguishing cigarettes. Staff who fail to comply with the policy will be subject to disciplinary action.

Review

This job description reflects the present/immediate requirements of the job. As the company develops and restructures and reviews in the future, so the job description will also be reviewed and be subject to amendment in consultation with the job holder.

Job Types: Full-time, Permanent

Pay: 24,420.00-28,750.00 per year

Benefits:

Canteen Casual dress Company pension Cycle to work scheme Free parking Life insurance On-site parking
Ability to commute/relocate:

Milton Keynes MK14 6TS: reliably commute or plan to relocate before starting work (required)
Application question(s):

How many years of experience do you have managing international logistics operations (road, sea, and air freight)? Are you familiar with European and international shipping regulations? Please provide examples. Have you handled shipments involving dangerous goods (e.g., lithium-ion batteries)? If yes, what safety protocols did you follow? Which logistics or ERP systems have you used in previous roles? Do you have experience using freight cost analysis tools or KPI dashboards? How do you ensure effective communication between logistics and other departments like Sales, Production, and Purchasing? Are you available to work from our Milton Keynes office? Office base position. What is your notice period?
Education:

GCSE or equivalent (required)
Experience:

Logistics: 2 years (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Location:

Milton Keynes MK14 6TS (preferred)
Work Location: In person