Job Description

Job Title:

Logistics Yard Operative

Salary:

To 30,000 depending on experience

Location:

Seedy Mill, Lichfield

Travel:

Required for training and occasional customer site visits



At Aqua Direct, part of South Staffs Water, we pride ourselves on delivering clean, reliable water with a focus on service excellence, regulatory compliance, and customer satisfaction. In this critical operations role, you'll help shape the logistics behind a vital utility service, while enjoying a collaborative environment, ongoing training, and meaningful daily impact.

The Role:

As a Logistics Yard operative at Aqua Direct, you will serve as the central point of contact for both customers and drivers, ensuring the efficient and compliant delivery of our "Just in Time" tankered water service. In this dynamic and hands-on role, you will support quality assurance, lead driver coordination, and maintain key operational systems. You will play a vital part in upholding our industry-leading standards in hygiene, logistics, and customer service.

Key Responsibilities:

Coordinate and manage the day-to-day delivery of tankered water to customers. Oversee driver scheduling, training, and one-to-one engagement, including agency drivers. Monitor driver performance using tools such as Webfleet and ensure regulatory compliance. Maintain high standards of QA, H&S, and hygiene, adhering to BRC, HACCP, and Operator Licence requirements. Ensure accurate and timely completion of documentation (delivery notes, defect reports, driver checks, O Licence records). Support the development of training materials and conduct internal training sessions. Provide 24/7 support and communication via mobile and email, including participation in the out-of-hours emergency rota. Assist in managing sample analysis services to meet Aqua and customer standards. Foster long-term professional relationships with both suppliers and customers. Continuously develop and improve quality systems and operational reporting tools.

What You'll Need:

Required Qualifications

Class C+E Driving Licence Drivers CPC EUSR Water Hygiene Training SHEA (CSCS) Water Hygiene H&S Training HACCP Level 2 First Aid at Work Operator Licence Awareness Training Essential Management Skills Training

Desirable Qualifications

Fire Marshall Training BRC Auditor Training IOSH/NEBOSH Health & Safety Training International CPC in Logistics Management Driver Assessor Course

What You'll Get in Return

A competitive salary up to 30,000 per annum Company pension with employer contribution Store discount for personal shopping needs 24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital and health 25 days holiday (plus 8 bank holidays) Holiday buy-back scheme (up to a max of 5 days) Eyecare vouchers - via Specsavers * Employee Assistance Programme (EAP)