Job Description

Job Details

We are looking for afriendly, proactive, and organised Library Resource Centre Assistant to join our dedicated team. This is a varied role where you'll be the welcoming face of the LRC, helping students and staff get the most out of our library services, resources, and study spaces.



You'll support day-to-day operations, maintain high service standards, and ensure our library environment is a safe, inclusive, and engaging place to learn. This is the perfect opportunity for someone who enjoys working with young people, has excellent communication skills, and is confident using digital tools.

Duties & Responsibilities

Act as the first point of contact for LRC users, answering queries in person, by phone, email, and MS Teams. Provide friendly, student-focused support, including basic IT help, printing, and photocopying. Manage the issue and return of resources (books, laptops, mobile phones, games, etc.) using the Library Management System (LMS). Promote and uphold LRC behaviour expectations and maintain a positive, focused study atmosphere. Support events and enrichment activities, including displays, workshops, and awareness campaigns. Create engaging posters, digital content, and social media updates to promote library services. Maintain and update the LRC SharePoint and laptop booking systems. Handle administration tasks, such as processing new stock, chasing overdue items, raising purchase orders, and tracking supplies. Work collaboratively to supervise the LRC space, manage student behaviour, and ensure safeguarding responsibilities are met. Support college-wide events such as open evenings, inductions, and CPD days.

The right candidate will have:

Essential:

Good general education, particularly in English and communications. Strong organisational and administrative skills. Excellent communication and interpersonal skills. Confident with Microsoft Office applications. Discretion and professionalism when handling sensitive situations. Ability to work independently and as part of a team. A positive, motivating, and innovative approach

Desirable:

Recognised Administration qualification. Experience in the Further Education or education sector. Experience working with AI or automation tools in administration.

Why choose us?

Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

What we offer:

A dedicated and friendly team of professionals who are keen to develop and learn Excellent pension provision Annual Staff Awards CPD days - opportunities to grow and development through mentorship and coaching Free onsite parking Staff appreciation days Eye care vouchers Onsite Starbucks & Restaurant Well-being days & activities Electric Vehicle Scheme
Discounted gym membership Hybrid Working available Fully immersive teaching rooms allow simultaneous online teaching at multiple locations Free Employee Assistance Programme available 24/7, 365 days offering legal & financial advice, as well as general support & guidance





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