Job Description

Are you a master of relationship-building with a passion for luxury sales? Ready to manage and grow a portfolio of high-net-worth collectors in a world where art meets investment?


We're looking for a Client Manager who thrives in a high-performance, client-first environment - someone who knows that meaningful, lasting relationships are the key to seven-figure success. Join our dynamic E-Commerce Sales Team at our contemporary, design-led Head Office in The Mailbox, Birmingham, and take your career to a new level in the luxury art market.

This is a full-time, permanent role (including weekends) for someone who knows the power of a well-timed phone call, the importance of personal service, and the thrill of closing big deals.





What You'll Be Doing:

Maintaining and growing a portfolio of high-net-worth clients, providing tailored guidance to expand and refine their private art collections. Delivering a high-touch, relationship-led service - you'll be on the phone daily, not just selling, but connecting, advising, and inspiring confidence. Using expert product knowledge (we'll train you) to curate bespoke recommendations and private client offerings that convert conversations into sales. Partnering with our Art Consultants to spot rising collectors, turning them into loyal VIPs through proactive engagement and strategic follow-up. Attending exclusive exhibitions and private events, representing the brand and creating in-person moments that strengthen client trust and loyalty. Working across departments with diverse teams to ensure a seamless, white-glove client experience from first call to final delivery.
What We're Looking For:

A proven track record in luxury sales or premium client account management, with experience handling affluent or high-net-worth clients. A strong closer with the confidence to hit - and exceed - seven-figure sales targets. Experience with phone-based outreach or proactive client engagement is a big advantage. Emotionally intelligent, personable, and skilled at building rapport and trust quickly. Detail-obsessed, self-motivated, and always a few steps ahead of your clients' needs. Excellent written and verbal communication skills - you'll be representing a premium brand every time you speak.
What You'll Get:

33,000 base salary + uncapped commission (OTE 55,000+) Staff discount + exclusive retailer benefits Access to financial & mental wellbeing resources 28 days holiday, plus one additional day for each year of service (up to 33) Company pension scheme A fast-track career path in a growing, creative business where your success is truly valued



This isn't just a sales job - it's an opportunity to curate collections, cultivate influence, and become a trusted advisor to elite clients. If you've got the confidence, charisma, and commercial drive to thrive in this high-stakes, high-reward space - we want to hear from you!


Apply now with your CV and a cover letter!