Belfast office Talbot Street + Boutique Merchant Hotel
Contract Type:
Permanent, Full-time (37.5 hours per week)
Company:
Pride & Pinion Ltd
At
Pride & Pinion Ltd
, we are more than a retailer -- we are a global authority in luxury watches. With the
largest and most well-known luxury watch social media following in the world
, we have built a trusted name among collectors, enthusiasts, and first-time buyers alike. Our mission is bold: to expand globally and lead the luxury watch industry into the next generation.
To achieve this, we are seeking the
best of the best
in sales. This role demands ambition, drive, and the ability to deliver at the highest level -- in return,
we reward success very well
with competitive pay, generous commission, and exclusive perks. Every timepiece we handle carries history, craftsmanship, and prestige -- and we expect our team to match that standard with an unparalleled client experience.
We are now looking for a dynamic and ambitious
Luxury Watch Sales Specialist
to join our growing team. This is not just a sales role -- it's an opportunity to represent one of the most exciting and influential names in luxury timepieces and deliver an unforgettable experience to every client.
Key Responsibilities:
Sales & Business Development
- Create new opportunities, generate leads, and confidently close high-value deals.
Client Management
- Build, nurture, and maintain long-term relationships with clients, ensuring loyalty and repeat business.
Account Management
- Take a proactive approach to client portfolios, ensuring tailored service, ongoing engagement, and upselling opportunities.
CRM Excellence
- Maintain and update CRM systems to manage pipelines, track performance, and deliver data-driven results.
Customer Experience
- Deliver a world-class, personalised service that exceeds expectations and upholds the prestige of our brand.
Product Expertise
- Demonstrate an in-depth knowledge of luxury watches, including history, craftsmanship, and market trends, to guide clients with confidence.
Networking
- Actively seek out and engage new audiences, representing the brand at events and across social platforms.
The Ideal Candidate:
Proven track record in luxury sales, preferably in watches, jewellery, or high-end retail.
Strong experience using
CRM tools
and adopting an
account management approach
to drive sales and retain clients.
A natural closer with exceptional negotiation skills and commercial awareness.
Passionate about horology, with a deep understanding of watch brands, models, and the culture around collecting.
Impeccable communication and presentation skills.
Entrepreneurial mindset with the ability to generate new leads and opportunities independently.
Professional, polished, and driven to deliver excellence at every stage of the client journey.
What We Offer:
Permanent, full-time contract (37.5 hours per week).
Competitive salary + commission structure.
Quarterly bonus scheme.
Employee discount on luxury watches.
Company pension plan.
Birthday day off
Opportunity to work with rare and prestigious timepieces.
A luxury retail environment where you can develop and showcase your expertise.
Career progression in a growing, ambitious company.
Relocation package negotiable
Job Types: Full-time, Permanent
Pay: 28,000.00-52,000.00 per year
Application question(s):
Do you have a strong knowledge and passion for the luxury watch industry?
Work Location: In person