Job Description

Firmdale Hotels is a collection of award-winning, boutique hotels known for their distinctive design, exceptional service, and vibrant atmosphere. With properties in London and New York, we pride ourselves on creating unique and unforgettable experiences for our guests. At Firmdale Hotels, we value creativity, excellence, and a passion for hospitality.


We have an exciting opportunity for a Maintenance Engineer to join our highly successful team at the Covent Garden Hotel. As a Maintenance Engineer, you will play a crucial role in ensuring our beautifully decorated hotel remains in impeccable condition. Your work will directly contribute to the comfort and satisfaction of our guests, making their stay truly memorable.

Responsibilities:

Perform routine maintenance and repairs across the hotel to ensure all facilities are in top working order. Conduct regular inspections to identify and address any issues promptly. Collaborate with the hotel management team to plan and execute maintenance projects. Maintain accurate records of maintenance activities and repairs. Ensure compliance with health and safety regulations at all times. Provide excellent customer service by promptly addressing any maintenance-related guest concerns.

What you Need:

Well-rounded maintenance knowledge, including plumbing, electrical, and HVAC systems. Organised and meticulous worker with a strong attention to detail. Patience and exceptional problem-solving skills. Ability to meet project deadlines efficiently. Excellent communication skills to interact effectively with team members and guests.

What We Offer:

Competitive salary plus service charge to be discussed at venue. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.


We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

Times Best Places to Work 2024 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year - Helle Jensen - Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel - One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London. Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/


If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you. Join Firmdale Hotels and be part of something extraordinary.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.


INDMAINTENANCE