Job Description

We are searching for outstanding individuals to join our dynamic, passionate and fun team. We are looking for The Best of the Best - could this be you?!

As an award-winning employer, we will invest in you; supporting your personal growth with training and development paths and we'll celebrate and reward your success along the way!

Read on, it just keeps getting better...

In return for your hard work and commitment we offer:

Service Charge (Tronc) Company sick pay for up to 4 weeks A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course) Annual party, family fun days, award dinners - we love to celebrate! Up to 30 days annual leave, increasing with length of service Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV. Investment in personal growth through Apprenticeship, Training Courses and Development Programmes. Can't wait until pay day? Wage Stream allows you to pay yourself when you need it! Hospitality Rewards include FREE Employee Assistance Programme from Day 1 Local discounts on gym memberships Complimentary counselling sessions to support mental health Wellbeing App with a range of support such as podcasts, fitness videos, recipes

AND MUCH MORE...........

CORE VALUES

Our Core Values shape our company culture and impact our business strategy. They help us create a purpose, improve team cohesion and create a sense of commitment in the workplace.

Empathy

Caring and understanding about another person's perspective or circumstance

Collaboration

Working as a team, listening and supporting each other to reach our collective goal

Drive

The desire to achieve high standards at all times and keep going, no matter what challenges we encounter/face

Trust

Honest, reliable and accountable do what we say we'll do

Passion

A love for doing what we do, and doing it with positivity and enthusiasm.

JOB SUMMARY

The Rudding Park team's core purpose is to create timeless memories and instinctive care in exceptional spaces.



The Maintenance Manager is responsible for overseeing all aspects of the hotel resort's maintenance operations, ensuring that all facilities, equipment and infrastructure are kept in excellent working condition. This role combines hands-on technical skills with management and planning to maintain safety and high standards that enhance the guest experience.



Undertake out of hours callout role as required.

KEY RESPONSIBILITIES

Plan, coordinate, and oversee daily maintenance activities across all resort facilities including guest rooms, public areas, restaurants, spa, and back-of-house areas. Maintain a preventative maintenance programme (PPM) to reduce downtime and extend equipment life. Respond promptly to urgent repair needs to minimise disruption to guests and operations. Ensure all mechanical, electrical, plumbing, HVAC, and other systems are functioning optimally. Supervise and motivate the maintenance team to ensure high performance, professionalism, and safety awareness. Delegate tasks effectively while providing technical support and guidance to staff. Conduct regular performance reviews and identify staff training needs. Ensure compliance with all relevant health & safety legislation, fire regulations, and building codes. Carry out regular inspections to identify hazards, address safety concerns, and maintain documentation for audits. Oversee statutory inspections for lifts, boilers, fire alarm systems, and other regulated equipment. Work closely with other departments to address maintenance issues impacting the guest experience. Ensure prompt and professional resolution of guest complaints related to facilities. Coordinate refurbishment, renovation, and capital improvement projects in liaison with contractors and vendors. Ensure projects are delivered on time, and to quality standards.

GENERAL

Maintain a high standard of dress and personal hygiene. Be pleasant and helpful to all staff; bright and cheerful to guests. When needed, provide assistance to guests and employees. Self-progression, undertake in-house training and external training courses. Promote continuous improvement in the level of quality and guest care provided by the business and make proposals/suggestions where applicable. Undertake any other duties commensurate within the position for which you are qualified.

About Rudding Park

A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, two restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.



Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.