Job Description

Job Title:

Maintenance Manager

Location

: Grand Villa Heights, Ravenscar

Reports To:

General Manager

Employment Type:

Full-Time

Salary:

Competitive, based on experience

About Grand Villa Heights

Grand Villa Heights is a distinguished hotel nestled in the stunning surroundings of Ravenscar, offering luxury accommodation, wedding and event spaces, and exceptional guest experiences. We are currently undergoing exciting renovations and seek a proactive and experienced Maintenance Manager to lead our maintenance operations and uphold the integrity, safety, and presentation of our property.

Job Purpose

The Maintenance Manager is responsible for overseeing all aspects of property maintenance, including preventative upkeep, emergency repairs, contractor management, and compliance with health and safety regulations. The role plays a key part in ensuring a seamless guest experience by maintaining the physical environment of the hotel to the highest standard.

Key Responsibilities

Lead and manage the maintenance team, ensuring timely completion of all tasks.
Oversee planned preventative maintenance (PPM) schedules across all hotel areas, including bedrooms, public areas, kitchens, plant rooms, and outdoor spaces.
Respond promptly to maintenance requests from guests and staff, prioritising urgent repairs.
Manage building systems such as heating, plumbing, electrical, ventilation, and fire safety equipment.
Liaise with external contractors and service providers, ensuring work is completed to a high standard and within budget.
Maintain maintenance logs, asset registers, and statutory compliance records.
Conduct regular building inspections to identify and resolve potential hazards or issues.
Ensure compliance with all relevant health, safety, fire, and environmental legislation.
Support project works and renovations, including scheduling and coordination with the General Manager.
Maintain stock of tools, supplies, and essential spares, ensuring cost control and inventory management.
Participate in emergency response procedures and act as a Fire Marshal or First Aider if required.

Person Specification

Essential:

Proven experience in a similar maintenance or engineering leadership role, ideally within a hotel or hospitality environment.
Excellent knowledge of building systems, facilities management, and maintenance operations.
Strong understanding of health & safety legislation and statutory compliance.
Ability to manage budgets, contractors, and maintenance staff.
Hands-on and proactive approach to problem-solving.
Excellent organisational and communication skills.
Flexibility to work early mornings, evenings, and weekends if necessary.

Desirable:

Relevant technical qualifications (e.g. City & Guilds, NVQ Level 3 in Building Services, Plumbing, Electrical, etc.)
Health & Safety certification (e.g. IOSH, NEBOSH)
Experience with hotel refurbishment or new build projects.
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What We Offer

Competitive salary and benefits package
Supportive team environment in a unique and growing hotel
Opportunity to make a real impact during an exciting period of transformation
Staff discounts, meals on duty, and company perks
Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Discounted or free food Employee discount
Work Location: In person