Job Description

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.



We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Job overview

We are looking for an enthusiastic and conscientious administrator to join our friendly team, based at County Hall in Norwich. You will be working across the trust to support the leadership for Psychological Professions, Allied Health Professions and Social Workers.



You will need to demonstrate excellent organisational skills and experience in diary management, the ability to prioritise your own workload and that of others, and good working knowledge of all Microsoft packages. A professional attitude, interpersonal and customer service skills, and a dedication to confidentiality are essential.


Working pattern will be 15 hours spread over 4 or 5 days a week Based at County Hall, Norwich, with occasional home-working Occasional travel will be required

If you are a proactive, organised administrator with a can-do attitude - we would love to hear from you!

Main duties of the job

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to have the ability to deal with confidential and sensitive information in a professional manner, providing support to senior managers.



Training will be given, however previous administration experience is essential.



You will need to be able to demonstrate excellent communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will also be able to evidence working flexibly and have experience of working to deadlines, on your own initiative and maintain confidentiality.



Duties include but are not limited to:


Minute taking and meeting support Diary management Ordering Recruitment / Interview support

Working for our organisation

At Norfolk and Suffolk NHS Foundation Trust we provide mental health, secure and learning disability services across Norfolk and Suffolk. We believe in recovery and wellbeing, and we promote physical health, strong relationships and a balance between treatment and continuing an active life.

Benefits

Benefits included with this role are:


NHS pension a comprehensive in house & external training programmes career progression starting annual leave of 27 days per annum ( pro rata) increasing to 33 days pa based on length of service (plus paid bank holidays) staff physio service NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Detailed job description and main responsibilities

Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed

Person specification

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Qualifications

Essential criteria

NVQ Level 3 Business Administration or equivalent or willing to work towards

Desirable criteria

Qualification or Certificated Learning in Microsoft especially Outlook, Excel, PowerPoint, Word and Teams. #

Knowledge

Essential criteria

Maintaining administrative and information management systems, for example ESR

Desirable criteria

Knowledge of NHS policy / procedures Experience of maintaining NHS administrative and information management systems #

Skills

Essential criteria

Proficient ICT skills including Microsoft especially Outlook, Excel, PowerPoint, Word and Teams. Ability to work to strict deadlines and able to prioritise own workload Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times. #

Experience

Essential criteria

Understanding and experience in a full range of administrative procedures and systems gained through practice at intermediate level. Support to budget holders

YOUR APPLICATION



We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at recruitment@nsft.nhs.uk.



PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.


EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.


As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.