Job Description

About the Role

An exciting opportunity has arisen in Uplands and Mumbles Surgery for a motivated and organised

Management Support Assistant

to join our friendly and forward-thinking surgery.

This vital role will provide day-to-day administrative and operational support to the Practice Manager, helping to ensure the smooth and efficient running of the practice.

This is a varied and fast-paced role that would suit a proactive individual with strong communication, administrative, and problem-solving skills. You will work closely with clinical and non-clinical staff, external partners, and patients, playing a key role in supporting high standards of care and compliance.

Key Responsibilities

Provide administrative and organisational support to the Practice Manager Assist in the coordination of staff rotas, meetings, and internal communications Support recruitment, HR documentation, and induction processes Help monitor and maintain practice compliance with NHS and regulatory standards (e.g. QOF, Health & Safety) Assist with audits, reporting, and data management Liaise with patients and external organisations professionally and confidentially Support project work and service improvement initiatives Provide cover for other admin duties as needed

About You

We're looking for someone who is:

Highly organised with excellent attention to detail A confident communicator (written and verbal) Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with clinical/administrative software Able to manage multiple priorities and deadlines Discreet and trustworthy with sensitive information A team player with a positive and flexible attitude
Experience in a GP practice, healthcare setting or administrative support role is highly desirable, though not essential for the right candidate.

Job Type: Full-time

Pay: 15.00 per hour

Expected hours: 37 per week

Work Location: In person