The Manager plays a key leadership role within an organization, responsible for planning, directing, and coordinating the operations of a specific department or project team. This role requires a dynamic individual who can balance strategic planning with day-to-day operations, drive team performance, and align departmental objectives with the overall goals of the organization. The Manager serves as a bridge between senior leadership and team members, fostering a culture of accountability, innovation, and continuous improvement.
Duties
Operational Management:
Plan and manage daily departmental activities to meet organizational goals.
Monitor resource utilization (staff, budgets, time) to ensure maximum efficiency.
Ensure timely completion of projects and tasks with high quality standards.
Develop and implement process improvements to optimize operations.
Team Leadership & People Management:
Recruit, train, and onboard new team members.
Conduct regular performance evaluations and provide constructive feedback.
Identify skill gaps and facilitate professional development opportunities.
Foster a positive and inclusive work environment that motivates employees.
Strategic Planning & Execution:
Set clear short- and long-term objectives in line with company strategy.
Translate corporate goals into actionable plans for the team.
Analyze market trends, operational data, and competitor benchmarks.
Propose new initiatives and innovations to enhance business outcomes.
Communication & Collaboration:
Act as the main communication channel between upper management and team members.
Collaborate cross-functionally with other departments (e.g., HR, finance, sales).
Lead team meetings, project briefings, and progress reporting sessions.
Communicate updates, changes, and performance metrics to stakeholders.
Risk Management & Compliance:
Ensure adherence to internal policies and external regulations.
Identify risks or inefficiencies and take corrective actions proactively.
Handle employee or client escalations with professionalism and discretion.
Required Skills & Qualifications:
Bachelor's degree in Business, Management, or a related field (MBA preferred).
5+ years of relevant professional experience, with at least 2 years in a supervisory role.
Proven track record of managing people and complex projects.
Strong analytical and decision-making skills.
Excellent communication, leadership, and interpersonal skills.
Proficiency in management software and productivity tools (e.g., MS Office, ERP systems).
Ability to manage multiple priorities in a fast-paced environment.
Key Competencies:
Leadership & Influence
Strategic Thinking
Problem Solving
Emotional Intelligence
Conflict Resolution
Project & Time Management
Financial Acumen
If you are an enthusiastic leader with a commitment to excellence in the hospitality sector, we invite you to apply for this exciting opportunity as our Manager.