Job Description

Join a Smarter Mail & Logistics Company

UK Postbox is a digital-first company offering virtual addresses, mail scanning, and parcel solutions to individuals, businesses, and organisations across the UK and beyond. Our platform helps people manage post remotely -- from anywhere in the world -- with a smarter, paperless alternative to the traditional mailroom.

We're expanding and looking for a proactive and detail-focused

Operations Coordinator / Manager

to support our

Chief Operating Officer (COO)

and help keep our day-to-day operations running like clockwork.

About the Role

This is a hands-on, mid-level operations role where you'll work directly with senior leadership, help manage internal projects, and provide support across departments. You'll also act as a key contact for some of our high-value business clients, ensuring top-tier service at all times.

If you've worked as a

Project Coordinator

,

Executive Assistant

,

Operations Manager

, or

Senior Administrator

, and you enjoy improving processes and solving problems, we'd love to hear from you.

Key Responsibilities

Operations & Department Support

Coordinate workflows across multiple teams Identify and resolve operational issues Highlight risks and help implement fixes early

Executive & Admin Support

Manage schedules, calendars, and documentation for the COO Prioritise and streamline key projects

Client Services & Liaison

Be the go-to contact for our business and B2B clients Help resolve queries and coordinate internal responses Deliver a high-quality customer experience

Project & Process Management

Track internal projects and ensure team alignment Drive continuous improvements in workflows and efficiency

Internal Communications

Act as the link between the COO and the wider team Keep departments updated and aligned with business goals

What We're Looking For

Solid experience in operations, admin, or coordination roles Strong communicator who can adapt to different audiences Organised, reliable, and calm under pressure Comfortable using digital tools, databases, and office software Experience working in logistics, post, or communication services is helpful - but not essential Prior experience supporting senior staff or management is a bonus

Why Work at UK Postbox?

Get stuck into a varied, fast-paced role with real impact Work closely with senior leadership and decision-makers Be part of a friendly, supportive team Opportunities to grow your career in operations, logistics, or client services
If you're up for a challenge and enjoy working in a fast-paced setting, we'd love you to apply for the Operations Coordinator role at UK Postbox today!

Job Type: Full-time

Pay: 27,000.00-45,000.00 per year

Benefits:

Casual dress Company events Company pension Free parking Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person

Reference ID: MGMT 25/5