Job Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team \xe2\x80\x93 one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, People Business Partner

The Manager, People Business Partner (PBP) will be accountable for local People & Capability support for Product & Engineering in the UK. The PBP will partner with business leaders to support the local teams and partner with the Centers of Excellence (COEs) and shared services function (GBSC) to ensure programs, processes and initiatives are successfully implemented. This position reports to the Senior Vice President, People & Capability supporting Transfer Solutions and Global Customer Delivery.

Role:

• Responsible for the delivery of people and organizational initiatives and activities

• Acts as a primary point of contact with COEs and the GBSC on program delivery issues and customizations for the location they support
• Coach managers and employees on development, employee relations and reward issues (in consultation with the COEs)
• Conducts development plan audits and ensures appropriate plans are in place
• Shares local intelligence and provides a \xe2\x80\x9cfield perspective\xe2\x80\x9d on the effectiveness of programs and initiatives
• Resolves complex service issues that have been escalated from COEs or the GBSC
• Serves as subject matter expert on the local labor market and regulatory environment

• Work in partnership with the Talent Acquisition team to ensure we have the talent we need for the business
• Work in partnership with the Talent Development team to ensure the individual development plans can be actioned

All About You:

• Relevant experience as a business partner with exposure to senior business leaders and coaching people leaders and employees across a broad range of people topics
• Demonstrated success in consulting with leaders and other stakeholders on the local P&C issues
• Experience building relationships and collaborating with other key stakeholders
• Ability to work in a fast-paced, highly matrixed environment and manage high volume with speed and quality
• Strong communication and influencing skills, with ability to be empathetic while also making tough, commercially-focused decisions
• Knowledge and experience of local employment laws and practices

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard\xe2\x80\x99s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard\xe2\x80\x99s guidelines.

Mastercard