Job Description

Business Unit : Human Resources
Division : HR CO Communications
Pay Grade Level : Level 2 - Team Manager
Post end date : 18-Dec-25
Salary Range : 45,000.00 to 62,000.00
Role Type : Full Time Contract
Secondment length : NA
Recruiter : Daniel McCormack
Manager Name : Jen Brookes
Our people and culture are the heart of our success. That's why we're dedicated to nurturing and growing talent from within, offering our people the chance to expand their skills and explore new career paths.
Whether you're aiming for a promotion or considering a lateral move to a different department, we encourage and support your journey. If you're enthusiastic about learning, eager to advance, and ready to make a significant impact, we want you to take the next step in your career with us.
Join us in our mission to create a sustainable and supportive future for everyone. Let's make great things happen together, because we do more, because we care
EVERYTHING YOU NEED TO KNOW
We're looking for a dynamic and strategic Marketing and Campaign Manager to join our Brand and Marketing team at Severn Trent. Reporting to the Brand and Marketing Manager, you'll lead the development and execution of our marketing and communications strategy for the Water business.
This is a pivotal role where you'll shape customer-facing campaigns that drive behavioural change, increase brand awareness, and help us meet our performance targets. You'll work closely with internal teams, external agencies, and stakeholders to deliver impactful, insight-led campaigns that resonate with our customers and align with our broader marketing vision.
You'll be responsible for:

• Creating and delivering a coordinated marketing and communications strategy for water-related campaigns
• Briefing and managing internal and external creative teams
• Setting campaign targets, monitoring performance, and taking action to optimise results
• Partnering with insight teams to develop customer research and inform campaign direction
• Aligning activity across PR, internal comms, and customer teams
• Managing budgets and ensuring best value from our design and media partners
• Supporting the development of the Brand and Marketing team and acting as a marketing ambassador across the business

HOW WE WORK
At Severn Trent, collaboration is at the heart of everything we do. We build strong relationships across teams and levels, working together to deliver meaningful change for our customers and communities. You'll be part of a fast-paced, agile environment where ideas are welcomed, innovation is encouraged, and impact is celebrated.
We value:

• Strategic thinking grounded in customer empathy
• Insight-led decision making
• Creative flair and brand instinct
• Accountability and a commitment to quality
• Open communication and shared learning

You'll be supported by a passionate team and empowered to lead with confidence, creativity, and purpose.
WHAT WE'RE LOOKING FOR
We're looking for a confident and experienced marketing professional who thrives on turning insight into action. You'll be someone who understands the power of strategic communication and knows how to craft campaigns that not only capture attention but also drive meaningful behavioural change. You'll be passionate about making a difference-whether that's helping customers use water more efficiently, improving brand perception, or supporting our wider environmental goals.
To succeed in this role, you'll need to bring a strong track record in marketing and communications, ideally with experience in behaviour change initiatives. You'll be comfortable developing and delivering multi-channel campaigns, managing creative agencies, and working with media planning and buying teams to ensure maximum impact. You'll have a sharp eye for creative execution and a deep understanding of how to measure success-using data, research, and customer insight to refine and optimise your approach.
Collaboration is key. You'll be a natural relationship builder, able to influence and engage stakeholders at all levels, including senior leadership. You'll work closely with internal teams across PR, customer insight, design, and operations to ensure your campaigns are aligned, on-brand, and delivering against our strategic objectives.
We're looking for someone who:

• Thinks strategically but acts decisively, with a clear focus on customer outcomes
• Has a strong grasp of consumer behaviour and market trends
• Is curious, creative, and open to new ideas and channels
• Communicates with clarity and confidence-visually, verbally, and in writing
• Thrives in a fast-paced, agile environment and can juggle multiple priorities with ease
• Holds themselves and others to high standards of quality and delivery

If you're ready to bring your energy, expertise, and ideas to a role where you can make a real impact, we'd love to hear from you.
WHATS IN IT FOR YOU
Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you'll get being part of the Seven Trent family:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to 2,250 per annum based on company performance)
• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our 'Academy'

• Electric vehicle scheme and retail offers
• Family friendly policies (including, a year off fully paid maternity and adoption leave)
• Two volunteering days per year

WHATS NEXT
We can't wait to hear from you.

Skills Required