Job Description

We believe that great housing services are shaped by the people who use them. Our work includes consultancy, training, accreditation, and policy influence, all grounded in values of collaboration, inclusion, and transparency.



Tpas is England's leading tenant engagement expert, working since 1988 to promote, support and champion tenant involvement in social housing. As a not-for-profit membership organisation, we work with over 300 members representing more than 3.5 million homes, bringing together tenants, landlords and contractors to improve services, influence policy, and strengthen communities.

The Role

Our Marketing and Communications Co-ordinator brings our organisation to life. As a brand ambassador, you'll help ensure our voice is clear, consistent and engaging--reaching members, partners, and the wider sector in ways that feel reassuring, connected, and proud.



Whether it's crafting a newsletter, designing social media content, welcoming a new member, or capturing a case study, this role plays a key part in telling the Tpas story and showcasing the brilliant work we do together.



You'll work closely with colleagues across the organisation to plan campaigns, support events, keep our channels fresh, and ensure every message reflects our values and purpose. It's a dynamic, hands-on role that balances creativity with structure and insight.

About You

We're looking for someone with a flair for communication, a keen eye for detail, and a proactive, can-do attitude. You'll be:

A natural communicator with strong writing and design skills Organised and comfortable managing content calendars and deadlines Creative with experience using tools like Canva and social media platforms Confident producing inclusive, accessible content for a range of audiences Collaborative, positive, and able to juggle priorities across multiple projects Curious and innovative--always on the lookout for fresh ideas or tools Passionate about making a difference in the social housing sector

What You'll Be Doing

Uphold and promote the Tpas brand and tone consistently across all materials and channels Develop digital and print content that reflects our values and engages our audience Oversee social media scheduling and assist with the delivery of campaigns Produce and manage the bi-weekly e-zine sent to over 5,000 engaged members

What You'll Get

A supportive, purpose-led team where your ideas are welcomed Flexible, remote-first working A competitive salary and generous leave entitlement Opportunities for professional development and training * The chance to make a real difference in a values-driven organisation