Job Description

Vacancy type

Paid Vacancy

Function

Marketing and Communications

Location

Head Office - Sully (Hybrid Working)

Salary

Up to 26,354 per annum (depending on experience)

Contract type

Fixed term

Contract length

12 months

Contract hours

Full time

Weekly hours

37.5 hours per week

Closing Date

25/08/2025

Ref No

1015
Ty Hafan Candidate Pack
(PDF, 931.62kb)

We are seeking a motivated and enthusiastic person to join our Marketing & Communications team as a Marketing and Communications Coordinator, on a 12 month Fixed Term contract.

About the role:

This is a very exciting time to join the team at T? Hafan, having recently launched our Strategic Plan, which sets out our plans for achieving our ambition of supporting every family who needs our support.



The Marketing and Communications Team plays a crucial role in the delivery of our Vision of a Wales where no family faces the unimaginable loss of their child alone. Not only will this role contribute directly to our income generation activities, it will also play a crucial role in supporting T? Hafan to reach more families and in recruiting and retaining talented and engaged people.



This role will provide support to the Marketing and Communications Team with the delivery of consistent communications and campaigns across a range of marketing and communications channels. The role will assist with content and collateral creation, developing communications for online and offline channels and provide administrative support to ensure effective campaigns are delivered on time and within budget.

About you:

If you have experience working in a role that provides administrative support for colleagues, have worked with colleagues on shared projects and you are a motivated, approachable and methodical individual, we would love to hear from you.



You will have experience of proofreading and checking other team members' work for accuracy as well experience working with and managing external suppliers.



You will have strong verbal and written communication skills and be able to build positive working relationships with a range of colleagues. You will be organised and able to effectively prioritise workload and manage your time and have excellent attention to detail.



The Charity has hybrid working in place, and the post-holder will be required to work on-site a minimum of 2 days per week.

The benefits of working for T? Hafan include:

+ Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to part-time hours) + A Group Personal Pension Scheme with an employer contribution of 5%
+ Life assurance (death in service benefit)
+ Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
+ Unlimited access to a 24/7 online GP as well as a range of other health experts
+ Healthcare Cash Plan - claim back the cost for appointments and treatment such as dental, optical or physio
+ Cycle to work, technology, mobile phone and will writing schemes
+ Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)
+ Hybrid working, and when onsite free, secured parking.

Ty Hafan's ambition

is that when a child's life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.



At T? Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families' homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition - we know that everyone plays a huge part in making sure that no family faces their child's short life alone.

Our Vision:

A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose:

No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child's short life, at end of life, through bereavement and beyond.

Our Values:

At T? Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.



Please see the attached job description and person specification for more information.



For general queries about this position, please contact Carmel Scott (HR Partner) on 02920 532 245 or carmel.scott@tyhafan.org.

Tips for candidates

- all applications and interviews will be assessed using the person specification included within the job description.



Our recruitment system

will automatically time out after 120 minutes of inactivity

. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.



Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.



T? Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Please note:

we may close the vacancy earlier should sufficient applications be received.

Closing Date: 25th August 2025