Pioneering trusted medical solutions to improve the lives we touch:
Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com
About the role:
We are seeking a dynamic Marketing Manager to join our Continence Care franchise on a maternity cover basis (12 months). This is a pivotal role where you will lead the development and execution of innovative, cross-channel marketing campaigns designed to:
Drive new customer acquisition
Increase up-sell and cross-sell opportunities
Enhance customer engagement and retention
You will collaborate with specialists across Digital, Social, Email, and Events, leveraging your expertise in product marketing and management to deliver impactful results.
Working closely with a Customer Insight Analyst, you will identify opportunities within key customer segments to optimize revenue through improved targeting, messaging, and positioning. Your ability to design actionable campaigns and understand the value of each channel in the marketing mix will be critical to success.
This is a highly cross-functional role, partnering with Regional Business Managers, Consumer Sales & Operations, Field Sales, and external agencies to ensure seamless execution and alignment across all initiatives.
Your Main Duties and Responsibilities
Lead planning and execution of UKI marketing strategy
Lead and directly manage the Digital Specialist and Sales & Marketing Specialist
Plan, develop, and execute campaigns across key customers (users, Payers, HCPs) channels that result in increased customer acquisition, loyalty and conversion
Work with data and analyze trends to drive segmentation and enhance effectiveness of campaigns
Ensure quality and on-time execution of all campaigns and overall program performance
Lead new product launches to ensure brand awareness and sampling
Facilitate product training (internally)
Work closely with Global product teams, to drive launch excellence of new product launches
Lead and execute Digital Marketing to align and maximize business and content strategies with all online and offline DtC campaigns
Engage and manage external resources including agencies and vendor partners
Continually identify new opportunities along the customer journey for greater optimization and business impact across both Convatec and Amcare(TM) Group business
Principal Contacts
Internal
+ Commercial Director CC
+ Finance
+ UKI National Care centre manager and marketing team (Amcare(TM)Group)
+ Global Marketing
+ Medical, Regulatory & Legal (collateral/communication) approval
+ Medical/Clinical Affairs
External
+ HCP Advocates and KOLS
+ User Influencer and Patient Advocates
+ Creative & Strategic Marketing Agencies
+ BAUN/ACP
+ Patient Associations
+ Digital Agencies
+ Publications
About you
The ideal candidate is a strategic, data-driven marketer with strong healthcare expertise, proven experience in Direct-to-Consumer and digital marketing, and the ability to lead cross-functional teams to deliver impactful, multi-channel campaigns.
Skills & Qualifications:
Bachelor's degree in business, Marketing or related discipline
At least 5 years of experience in consumer and/or HCP marketing
A strong knowledge base of consumer sales operations and execution in a healthcare setting
A deep understanding of Digital Marketing to end users and use of platforms for PPC, Social and Email marketing. Experience with marketing automation platforms and CRM systems
Ability to develop business plans, and then manage the tactical execution with the designated team
Experience with budget management
Experience working collaboratively with 3rd party vendors
Experience working in high-performance teams in faced paced environment desired
Strong organizational, interpersonal and analytical skills essential
Business plan development and tactical execution
Knowledge and analytical skills to understand the key levers within sales and marketing
Understanding of how processes and systems should be set up to best support high sales and marketing performance
Understanding of the dynamics of the UKI healthcare market and the key issues facing pharmaceutical and medical device manufacturers
Proficiency at developing and delivering business presentations
Excellent communication skills (both oral and written), with the ability to communicate across multiple functions and levels, including senior leadership
Languages
English: Fluent in speaking, writing, and reading
Additional Languages are nice to have
Working Conditions
Hybrid working - regular presence in the Runcorn office is required (typically one day per week on average), based on business needs. Convatec supports a flexible approach to office working.
What We Offer
Hybrid role with flexibility to support work-life balance
Competitive salary and benefits package
Opportunity to lead strategic marketing across multiple European markets
Collaborative and supportive culture
Direct impact on improving patient outcomes through innovative service delivery
Ready to join us?
At Convatec, we're pioneering trusted medical solutions to improve the lives we touch. If you're ready to make a real impact, apply today and help us bring our Forever Caring promise to life.
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Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at careers@Convatec.com.
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
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