Job Description

Marketing Manager

Maternity Cover - 12 months FTC

Location - Sheffield

Hybrid - 3 days per week

Salary - Negotiable

About us

We are Vivedia, the UK's market leader in audio visual services for 'once in a lifetime events' (weddings, funerals, citizenship ceremonies). We don't simply follow the market, we're an innovator and a disruptor. The work you do will have a positive impact on thousands of people daily and millions of people each year. We have a head office in Sheffield and a satellite office in London, but our customers are spread across the UK.

We're not fans of all that corporate jargon you might hear from other businesses. We're down to earth, we're human and we're passionate about putting our customers first (all companies say that, but we really do it).

Our friendly team of 170 are our most important customers. We care about having a positive, friendly, and engaging workplace, as that is the key to delivering great customer service. People love working here, and we have the independent survey results to prove it - we're officially one of the 'Best Companies' in the UK to work for! It might be because of the flexibility we offer in terms of how and where we work, or the genuinely fun and supportive environment we've built in our dog-friendly office (complete with top of the range coffee machine), or the great service we deliver that gives them all such a buzz. We want you to bring your buzz to us too.

This is a business that is doing really well, but it goes beyond that; it's about making absolutely sure things go right, first time, every time. This passion is driven from the top down by James, our MD (who hates titles and is just simply 'James') and the leadership team who make sure that brilliant customer service is at that heart of everything we do. When you meet us, you'll see what we mean.

It's so important that we are the right fit for each other, so we'll share as much as you want to know about us while we're getting to know you too

About the role

We are looking for a talented and proactive

Marketing Manager

to join us on a 12-month fixed term contract to cover maternity leave. This role is responsible for all marketing activity across two brands -

Obitus

and

Vivedia

- working across a complex, multi-layered customer landscape.

You'll be delivering strategic direction and hands-on marketing execution via our in-house creative resources and with support from our external agency. This is a role for a well-rounded marketer who can confidently drive multi-channel, multi-brand campaigns across both digital and traditional media.

You'll have the opportunity to directly influence the commercial performance of the business while also continuing and evolving a robust marketing strategy. This includes supporting sales campaigns, developing team members, executing events, and crafting compelling communications that meet the needs of diverse audiences.

Key Responsibilities

Continue and evolve the marketing strategy and plan across multiple channels, customer groups, and two brands, ensuring alignment with commercial objectives. Execute and oversee campaigns through both in-house creative teams and external agencies, ensuring high-quality, consistent output. Drive both acquisition and in-life customer engagement to positively influence revenue, customer usage, and satisfaction (NPS). Be the voice of the customer across the organisation and champion the positioning and messaging for Obitus and Vivedia in their respective markets. Develop and execute regular communications: build emails, write copy, brief designers, test campaigns, upload and manage data, post on social media, contribute to blog content, and liaise with trade media. Lead and deliver events, with a particular focus on the National Funeral Exhibition in June 2026: plan and organise the stand, manage suppliers and logistics, coordinate internal teams, collate leads, and manage speaker content. Support sales campaigns for both brands, generating and nurturing leads through integrated campaigns across digital, print, social, and other traditional channels. Coach and develop team members, including supporting the ongoing learning and development of our team members who are on apprenticeships, through on-the-job training, mentoring and knowledge sharing. Ensure all marketing output reflects a deep understanding of customer needs, tailoring messaging and creative execution to resonate with different audiences.

About You

Experience delivering multi-channel marketing strategies and campaigns across both digital and print media--ideally in a B2B2C or similarly complex environment. Confident managing external agencies and working with internal creative teams. A hands-on, proactive team player who is also a strategic thinker. Commercially astute with the ability to link marketing activity to business impact. Excellent written and verbal communication skills, with strong copywriting ability. Able to manage multiple projects at pace, juggling priorities across a varied role. Previous experience organising and delivering events and exhibitions is highly desirable. Strong understanding of customer segmentation and audience insight, with the ability to craft marketing that truly resonates.
Job Type: Fixed term contract
Contract length: 12 months

Benefits:

Bereavement leave Casual dress Company car Company events Company pension Free flu jabs Free parking Health & wellbeing programme On-site parking Sick pay Work from home
Schedule:

Monday to Friday
Work Location: Hybrid remote in Sheffield S4 7UQ

Application deadline: 31/05/2025
Reference ID: RAF0036
Expected start date: 04/08/2025