Job Description

This role at University Of Roehampton, sits within our University division, catering to students. Working together with our clients, we provide a bespoke catering and hospitality service, offering a unique student experience at some of the most renowned universities across the UK. Complete with digital ordering and in-app purchasing, our high-quality, healthy, and innovative approach to food sets us apart from the high street.



What you'll be doing...

Your key responsibilities as the Marketing Manager will consist of:

Responsible for working collaboratively with interdepartmental stakeholders to lead and support the production of innovative and professional food and non-food customer experience solutions to drive profitability, brand awareness and customer experience. Responsible for taking accountability of divisional brand image to ensure promotional materials provide a consistent, market leading and professional customer experience solution in line with corporate and budget requirements through ongoing measurement and analysis. Responsible for providing a collaborative approach for client group and wider stakeholders by working with Promotions Manager to provide effective and innovative ongoing customer experience solutions in line with the annual marketing calendar and menu frameworks. Responsible for maintaining up to date customer and competitor awareness in order to identify areas of new opportunity and consistently provide marketing leading customer experience solutions. Responsible for working with senior operations teams to drive marketing solutions for specific projects within client division to help drive participation and spend. Responsible for having an understanding of current food trends in order to develop concepts from initial ideal through to launch and refresh. Capable of providing training and coaching as required, either train the trainer for further cascade, or direct with site-based teams.

Working Pattern:

5 days out of 7 / 40 hours per week

What can you bring?

The experience and knowledge we are looking for from the future Marketing Manager include:

Educated to degree level or equivalent i.e. CIM (Ideally from a marketing discipline with experience of managing a specific brand). Experience within the contract catering/foodservice marketing industry. Knowledge of the care catering, hospitality or service industry with a passion for customer experience. Knowledge and experience of digital and social media platforms. Exceptional verbal and written communication skills Detailed knowledge and a good level of competency in MS Excel, MS Word, MS Power Point, MS Publisher, MS Outlook and general IT functions. Must be able and confident in presenting to an educated and diverse audience.

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

Workplaces & Office Space Sporting Venues & Stadium Attraction & Heritage Sites Public Sector & Defence Health, Care & Hospitals Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 87% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality

At Elior, we're committed to creating a culture of respect, inclusion, and belonging for all.

Ultimately, we believe it's our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work!

By celebrating equality and diversity we've created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.

If you need any support or adjustments during the application process, just let us know. We're happy to help.

Interested? Click 'Apply now'