Job Description

Job Title: Marketing Manager
Working Pattern: Monday to Friday, 09.00 - 17.00 36.25 hours per week
Salary: 50,000 - 65,000 and up to 20% bonus and benefits
Location: Hybrid work from any of our vibrant UK offices in London, Cardiff, Durham or Blackpool
At Tandem, we're not just a bank; we're a movement for positive change. If you're an ambitious and dedicated Marketing Manager, ready to make an impact, we've got a space with your name on it!
This role will play a pivotal role in Tandem's growth by enhancing our digital proposition and product adoption. You will lead a variety of initiatives and take charge of several high-impact projects as part of a roadmap of initiatives designed to reshape our digital offering, including enhanced product analytics, new engagement tools, an upgraded app, and new savings products.
We are Tandem - Where impact meets innovation
Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share - all while nurturing our planet, our people and our customers. As one of Europe's fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.
Your team: Collaborators in change
Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.
You will report directly to the Head of Marketing and collaborate closely with other teams, including technology, product, the business units, and compliance. You'll be part of a dedicated app squad focused on advancing Tandem's digital proposition.
Your Impact: Building a greener tomorrow
As a Marketing Manager at Tandem, your initial focus areas will be:

• Helping execute Tandem's D2C strategy, focusing on customer engagement and acquisition across multiple channels.
• Implementing a culture of experimentation led by customer research and product analytics data.
• Oversee end-to-end campaign execution, from planning to delivery, optimising for customer activation and nurturing a highly engaged user base.
• Inform and support proposition development through customer and market research.
• Driving the launch of Tandem's new savings products (due later this year), in collaboration with the Head of Marketing and product owners, to ensure a seamless product launch.
• Working alongside the business unit and app teams to deliver targeted engagement campaigns that drive customer retention and create cross-sell opportunities.

We'd love to hear from you if you have:

• Demonstrable experience in marketing roles in either a busy agency setting or a consumer-facing, fast-paced, digital business.
• Hands-on experience with using product marketing tools (e.g. OneSignal or similar) and demonstrable experience running data-led engagement campaigns.
• Experience using Jira, Asana, Monday or similar products to manage work streams and initiatives.
• Experience in meta/google ads.
• Experience using analytics tools (ie. Mixpanel or amplitude)
• Experience in marketing app-led consumer products.

It would be great, but not essential if you have:

• Led customer research programmes that have positively impacted proposition or brand development.
• Experience working in a regulated environment, with some familiarity with financial promotions rules.

Rewards that reflect your value, what's in it for you?
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:

• 25 days annual leave plus 8 days Bank Holiday
• An additional day off for a 'celebration day' including, but not limited to, birthdays, weddings, religious holidays, graduations etc
• Buy or sell up to 5 days holiday a year
• Healthcare cash plan through Westfield Health
• Electric Vehicle salary sacrifice scheme
• Cycle to Work salary sacrifice scheme and a free helmet
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets

Our Green Deal: Your Impact Amplified
A little welcome gift from us to you, we'll plant a tree in the Tandem Grove and you can enter into our "Green Deal" below:

• Volunteer 2 days a year for charity

receive an early Friday finish * Raise 200 per annum for charity
Tandem provide PR and marketing support * Have renewable energy at home
receive an additional 1 day annual leave * Drive an electric car
receive 500 towards a home charger
Ready to make your mark?
Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Sourcing Model
Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.