Job Description

About Us:

IMSM (International Management Systems Marketing) is a global leader in ISO consultancy, offering high-quality ISO standards and services to organisations of all sizes, across all sectors. Whether large or small, we empower businesses worldwide to unlock their potential through tailored, effective ISO certification services. Our mission is to help companies achieve internationally recognised standards, enhancing their operational efficiency and market competitiveness.


In 2024, IMSM was acquired by Inflexion, becoming part of the Axiom GRC division, which expands our capabilities in the areas of Governance, Risk and Compliance (GRC). With a presence in North America, Canada, APAC, Europe and Africa, IMSM operates on a global scale, bringing expertise and innovation to businesses everywhere. Our headquarters is in Malmesbury, UK, and our team consists of approximately 75 employees alongside 352 skilled contractors and sales consultants, all working together to deliver outstanding results for our clients.

Join our team as a Marketing Operations Executive!

We are seeking an enthusiastic Marketing Operations Executive to join our growing marketing team. This is an excellent opportunity for someone early in their marketing career who wants to develop expertise in marketing operations and campaign management. You'll play a vital role in supporting the smooth running of our marketing activities, helping to execute campaigns, manage data, and maintain our marketing systems.


Working closely with senior team members, you'll gain hands-on experience across various marketing disciplines whilst developing specialised skills in marketing operations and technology.

Key Responsibilities:

Assist in the execution of multi-channel marketing campaigns, ensuring timely delivery of all elements Support email marketing activities including list uploads, campaign scheduling, and basic segmentation Help coordinate marketing events, webinars, and virtual sessions Maintain the marketing calendar and track campaign milestones Compile weekly and monthly marketing performance reports Maintain and update customer and prospect databases Support lead management processes, ensuring proper routing and follow-up Assist with basic data cleansing and list management activities Process marketing ticket enquiries and route them to appropriate team members Maintain marketing asset libraries and ensure version control Support invoice processing and purchase order creation Help manage marketing inbox and respond to routine queries Assist with CRM data entry and maintenance Support the team with basic marketing automation tasks Help maintain website content updates using CMS Troubleshoot basic technical issues and escalate as needed Coordinate with designers and copywriters to ensure timely asset delivery Proofread marketing materials for accuracy and brand consistency
Assist with social media scheduling and monitoring

Qualifications & Experience:

2 years of experience in marketing, administration, or customer service Strong organisational skills with meticulous attention to detail Proficiency in Microsoft Office Suite, particularly Excel Excellent written and verbal communication skills Ability to manage multiple tasks and meet deadlines Basic understanding of digital marketing concepts Proactive and able to work independently once trained Adaptable and flexible in a fast-paced environment Degree in Marketing, Business, or related field (or currently studying) Experience with CRM systems or marketing platforms Basic understanding of B2B marketing Interest in data and analytics Previous experience in professional services or consultancy
Fluency in additional languages (particularly European languages such as French, German, Spanish) would be a significant advantage for supporting our global client base

What We Offer in Return:

Flexible Work Arrangements

- Enjoy the freedom of fully remote or hybrid work options, giving you the flexibility to balance work and life your way

25 Days Annual Holiday (Increasing with Service)

- Start with generous holiday time, and watch it grow as you build your career with us

Birthday Day Off

- Celebrate your special day with a day off, because we believe in making your birthday memorable!

Charity Day Off

- A paid day off to give back to your community by volunteering at a local charity

Up to 15 per Month Fitness Subsidy

- Stay healthy and motivated with a monthly fitness allowance to support your well-being

Life Assurance

- Enjoy peace of mind knowing you and your loved ones are covered

Auto-Enrolment Pension Contributions

- Secure your future with our pension plan, starting after just three months of service

Learning and Development Opportunities

- Take your career to the next level with access to training workshops, courses, and continuous professional development

Opportunities for Professional Growth

- We are committed to your career progression and will support you with opportunities to advance within the company

At IMSM, we believe in creating a workplace that's built on collaboration, inclusivity, and continuous growth. We are committed to fostering a culture where Diversity, Equity, and Inclusion (DEI) are fundamental values, and where every team member feels respected, valued and empowered to succeed. We provide opportunities for professional development to help our colleagues' reach their full potential and we strive to create an environment where everyone's voice is heard.


We are proud of our culture, which fosters both innovation and learning, and we are dedicated to building a space where all our team members can thrive and contribute to our collective success.


Are you ready to join us and be part of a dynamic, inclusive team that is shaping the future of ISO consultancy?