Job Description

Masonry Support Coordinator - Casual Hours 12.62 per hour Lockerley Stone & Masonry - Monday, Thursday & Friday - 09:00 to 12:00

About the Role:

We are seeking a compassionate and detail-oriented

Masonry Support Co-ordinator

to join our team on a casual basis. This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering exceptional service. You will support the delivery of memorial masonry products, ensuring clients receive a respectful and professional experience during a sensitive time.

Key Responsibilities:

Meet with clients (in-office or at home) to discuss: + New memorials
+ Renovations or additions to existing memorials
Provide quotations within agreed financial frameworks Offer technical guidance on memorials, including cemetery/churchyard regulations Maintain regular and accurate communication with clients regarding their orders Liaise with supply chain partners to ensure service levels are met Accurately input client order details into our IT system Follow up on client enquiries to ensure satisfaction Support the Masonry Manager with ad hoc tasks and reporting Maintain branch standards including appearance, literature, and health & safety compliance

What We're Looking For:

Essential Skills:

Strong communication skills High attention to detail Numerate and organised Empathetic and client-focused

Desirable:

Experience in the funeral or memorial masonry industry

Personal Attributes:

Exceptional client focus Builds and maintains positive working relationships Approachable, diplomatic, and resilient Effective interpersonal skills

Why Join Us?

This is a meaningful opportunity to make a difference in people's lives by helping them commemorate loved ones with dignity and care. You'll be part of a supportive team and work in a respectful, professional environment.


For further information about Funeral Partners, please visit our website

http://corporate.funeralpartners.co.uk/

Funeral Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team on

0118 9406900

or via email hr@funeralpartners.co.uk for any assistance.

FP2

Funeral Partners is the third largest funeral services provider in the UK, with over 240 funeral homes, almost 1000 employees overseeing over 20,000 funerals annually.


Chertsey House, Ground Floor, 61 Chertsey Road, Woking, Surrey, GU21 5NB

Tel:

0118 940 6900

Fax:

0118 970 4636

info@funeralpartners.co.uk