Job Description

About Us:

We are a friendly and busy

mixed NHS and private dental and orthodontic practice

, committed to delivering high-quality care in a welcoming environment. We are currently seeking a reliable, organised, and patient-focused

Dental Receptionist / Admissions Assistant

to join our team on a

12-month maternity cover

basis.

The Role:

As the first point of contact for patients, you will play a key role in providing excellent customer service, managing appointments, and supporting the daily running of our front desk and admissions process. You'll be working closely with a team of clinicians, nurses, and admin staff across both general dental and orthodontic services.

Key Responsibilities:

Welcoming patients and visitors in a professional and friendly manner Booking, amending, and confirming appointments using R4 and Sensei software Managing patient admissions, registration forms, and consent documentation Assisting with patient check-in and check-out processes Taking phone calls, handling enquiries, and relaying messages appropriately Processing payments and providing receipts, invoices, and treatment estimates Ensuring accurate and up-to-date patient records Maintaining a clean and organised reception area Liaising with clinicians and support staff to maintain a smooth patient journey Adhering to data protection and confidentiality policies

Requirements:

Excellent communication and interpersonal skills Strong organisational abilities and attention to detail Comfortable using computers and learning new systems Friendly, approachable, and professional manner Ability to work as part of a team in a fast-paced environment Commitment to providing a positive patient experience

Desirable (but not essential):

Previous experience in a dental, orthodontic, or healthcare reception role Familiarity with

R4

and/or

Sensei

software Basic knowledge of dental or orthodontic terminology Experience handling NHS and private patient processes

Note:

Full training will be provided for the right candidate.

What We Offer:

Supportive and welcoming team environment Full training and handover for the role Opportunity to work in a busy mixed NHS/private practice with orthodontic services

To Apply:

Please send your CV and a brief cover letter , to Manager@Yiewsleydental.co.uk Applications will be reviewed on a rolling basis.

Job Types: Full-time, Temporary
Contract length: 12 months

Pay: 13.00 per hour

Expected hours: 40 per week

Schedule:

8 hour shift Day shift Monday to Friday
Language:

English (required)
Work Location: In person

Reference ID: Dental Receptionist/Admit assistant 1 Year maternity Cover