Bella Vou is a boutique cosmetic surgery clinic offering patients a truly exceptional experience at every stage of their treatment journey. We strive for excellence in every aspect of our clinic--from our award-winning surgeons (rated within the top 100 cosmetic surgeons in the world), our superior care (only private clinic in the South East rated Outstanding by the CQC), to every member of our team who seeks to exceed patient expectations at every turn. We need you to translate this passion for perfection into the digital world of our social channels.
Social media is our 'shop window' to assist prospective patients in understanding our USPs, seeing the quality of our surgical results, gaining feedback from past patients, and engaging with us prior to booking a consultation. Prospective patients need to get the unique Bella Vou experience on our social media channels before even setting foot in our clinic.
Your Personality
We're looking for someone who is:
Passionate about creating engaging, relevant, and authentic content that boosts organic social media followership and engagement.
Exceptionally creative, with a flair for storytelling that brings our patients' and surgeons' voices to life.
Comfortable working directly with surgeons and patients to craft compelling narratives and visual content.
Able to adapt message and tone to our varied customer demographics.
Up to date with the latest trends and best practices across all social media platforms.
Analytical, with a head for data and a drive to continuously improve campaign performance.
Positive, goal-oriented, and proactive in suggesting new ideas.
A strong communicator with excellent written and verbal skills.
Meticulous in attention to detail and brand consistency.
Your Responsibilities
Lead the creation and execution of organic and paid social media campaigns across platforms (primarily Facebook and Instagram).
Collaborate with surgeons and patients to develop story-led content that showcases real experiences and outcomes.
Plan, create, and schedule content in conjunction with the Social Media Manager.
Ensure the Bella Vou aesthetic is consistently represented across all channels.
Grow and engage our social media community through innovative and interactive content.
Suggest new formats and approaches to bring the Bella Vou experience to life online.
Work with various members of the marketing team to deliver tactical content informed by social listening.
Promote educational "live stream events" around specific procedures and patient interests.
Manage social media groups and communities with empathy and professionalism.
Your Skills and Qualifications
3+ years of experience in a similar role.
A portfolio or examples of creative storytelling that connects with audiences--especially through collaboration with real people.
Proven success in growing social media accounts and building online communities.
Deep understanding of social media platforms and audience behaviours.
Proficiency in Meta/Facebook Business Manager for paid campaigns and reporting.
Skilled in design tools such as Photoshop, InDesign, and Canva.
Strong copywriting ability with flawless grammar and attention to detail.
Experience managing content calendars and exploring new channel opportunities.
Familiarity with Google Analytics (preferred but not essential).
A Bachelor's Degree in Marketing, Business, or a related field is a bonus.
Job Type:
Full-time, Permanent
Salary:
30,000.00-35,000.00 per year
Please Note:
This is a full-time in-clinic role
Please share links to your portfolio and past work as part of your application. Want to go the extra mile? Send us a short video outlining your experience and what you'll bring to the role (just pop it on WeTransfer and include the link in your application).
Job Types: Full-time, Permanent
Pay: 30,000.00-35,000.00 per year
Benefits:
Additional leave
Company events
Company pension
Employee discount
Store discount
Ability to commute/relocate:
Tunbridge Wells TN2 5TE: reliably commute or plan to relocate before starting work (required)
Application question(s):
This is an in-person role, you should be able to reliably commute into the clinic daily in order to be considered for this role.
Education:
Bachelor's (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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