Job Description

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit for advice on accessibility support.
If you're ready to make a real difference, we'd love to hear from you!
Vacancy Details
Duration: Permanent.
Location: This role is based in Waterloo General Offices, London. This role is a full-time opportunity, flexible working patterns will be considered, however a minimum of 3 days in the office is required.
Band & Salary: Band 4B (35,582 - 42,218)
Brief Description
Britain's railways are evolving, and so is the way we communicate. The pace of news is relentless, opinions are diverse, and digital channels have transformed how stories are told and shared. As Media & PR Manager, you'll be at the centre of this dynamic environment - helping to shape how Network Rail engages with audiences across traditional and digital platforms.
About the role (External)
What does the average day look like?
Reporting to the Senior Media & PR Manager, you'll play a crucial role in bringing our priorities and initiatives to life. You'll be part of a busy, collaborative press desk, supporting round-the-clock media activity and responding to enquiries in real time. Crucially, you'll be expected to create and adapt content that is concise, engaging, and optimised for mobile platforms - ensuring our messages reach audiences wherever they are and however they choose to engage. You'll help set the standard for clear, accessible communication, recognising that the way we share our story is as important as the story itself.
Your day-to-day will see you managing media coordination and information exchange, drafting and delivering press releases and briefings, and organising media opportunities such as photo calls and facility visits.
You'll monitor media channels, responding quickly to queries, and maintain relationships with journalists to ensure our key stories are communicated effectively. When major incidents occur, you'll help implement the crisis communications plan, supporting Network Rail's reputation when it matters most.
You'll also be responsible for evaluating press coverage and taking corrective action as needed, always striving to deliver proactive public relations strategies aligned with company objectives.
This is your chance to make a real impact - helping to build public trust and drive positive change at a time of industry-wide transformation.
Who are we looking for?
Essential Criteria:

• Wide experience in media work, with a proven track record in journalism or public relations

• Excellent writing and broadcasting skills

• The experience and personal credibility to work effectively with senior managers

• Strong influencing skills

• Ability to work in a team and in a pressurised environment

• Passion for digital communication and eagerness to develop your skills as part of a supportive, forward-looking team

Desirable:

• Educated to degree level

• Relevant professional qualifications

• Evidence of continuing professional development

This role requires National Security Vetting (NSV) clearance.
Please see attached job description for full details.
How to apply (External)
Additional Information...
Closing date: 1st December 2025. However, early application is advised as we reserve the right to close the advert early based on application volumes.
Next Steps: Interviews will be held w/c 15th December 2025, depending on business requirements.
If you require any support with your application, please for contact details.
All offers of employment are conditional upon satisfactory completion of pre-employment checks.
Some of our great benefits:
? Flexible/hybrid working arrangements considered.
? Generous annual leave (28 days plus statutory days), with the option to buy/sell days.

Skills Required