Job Description

Job Title: Medical Administrator

Location:

Chase Lodge Hospital, Mill Hill, London

Position Type:

Full Time / Part Time with flexibility for evening, weekends, and bank holidays

Job Summary:

Chase Lodge Hospital is seeking a highly organised and professional Front Of House Medical Administrator to support the daily operations of our busy private healthcare facility. The ideal candidate will be the first point of contact for patients, visitors, and medical staff, providing exceptional administrative and customer service to ensure a smooth and efficient healthcare experience.

Key Responsibilities:

Greet patients and visitors in a courteous and professional manner, managing check-ins and check-outs efficiently Manage appointment bookings, cancellations, and rescheduling using the hospital's patient management system Maintain accurate and up-to-date patient records and documentation, ensuring confidentiality and compliance with GDPR Handle incoming calls, emails, and correspondence, triaging messages and directing queries appropriately Process invoices, payments, and insurance documentation with accuracy Support medical staff with administrative tasks Coordinate with clinical and non-clinical teams to ensure seamless patient care Assist with audits, reporting, and compliance-related tasks Uphold Chase Lodge Hospital's high standards of patient care and service

Requirements:

Proven experience in a medical or healthcare administration role (private sector experience is a plus) Excellent communication and interpersonal skills Strong IT skills, including proficiency in Microsoft Office and patient management systems Ability to multitask, prioritize workload, and remain calm under pressure Familiarity with medical terminology and understanding of healthcare workflows Discretion and respect for confidentiality Strong attention to detail and organisational skills Flexibility with regards to shifts

Desirable:

Previous experience in a private hospital or GP-led setting Knowledge of CQC compliance standards and processes

Why Join Chase Lodge Hospital?

Chase Lodge Hospital offers a unique environment combining the personalised care of a GP practice with the breadth of services of a private hospital and Urgent Care Centre. You will be part of a close-knit, supportive team dedicated to high-quality patient care in a modern and friendly setting.

Job Types: Full-time, Part-time, Permanent, Temporary, Temp to perm, Zero hours contract, Graduate

Pay: 13.00-15.00 per hour

Expected hours: No more than 30 per week

Benefits:

Company pension On-site parking
Schedule:

10 hour shift 12 hour shift 8 hour shift Day shift Monday to Friday Night shift Weekend availability
Language:

English (required)
Work Location: In person

Application deadline: 14/08/2025
Reference ID: Medical Administrator North London