Job Description

Overview

The Medical Coordinator plays a pivotal role in ensuring the smooth operation of healthcare services within a medical facility. This position involves coordinating patient care, managing administrative tasks, and facilitating communication between medical staff and patients. The ideal candidate will possess strong organisational skills and a keen understanding of office procedures within a medical context.

Job responsibilities

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Efficiently manage and process medical documents using DOCMAN software.

Accurately code and categorise patient records in compliance with relevant guidelines.

Utilise EMIS software for patient records management and scheduling.

Ensure data accuracy and update patient information as necessary.

Assist in summarising medical records and reports as needed.

Facilitate the registration process for new patients, ensuring completeness and accuracy of documentation.

Assist with verifying patient insurance information when necessary.

Answer incoming calls professionally and assist callers with inquiries or direct them to the appropriate staff member.

Scan and digitally file incoming letters and documents for easy retrieval.

Generate reports and statistical data as required by the medical centre.

Ensure accurate coding of medical procedures and diagnoses.

Manage the flow of pathology reports, ensuring timely review and distribution to relevant medical professionals.

Organise and manage documents related to out-of-hours patient care.

Handle email correspondence efficiently and respond to inquiries or forward them to the appropriate personnel.

Assist with general administrative tasks such as filing, data entry, and maintaining office supplies.

Undertake any other administrative tasks and responsibilities as required by the medical centre to support the efficient operation of the practice.

If changes to the job become significant, the job description should be reviewed formally by the Operations Manager / Practice Manager and the post holder.

Knowledge, Skills and Experience

The post-holder ideally must have experience as a medical administrator and/or care coordinator. Excellent word processing and typing skills are essential. The ability to communicate well with people at all levels is important; the post-holder will be expected to use his/her initiative Good time management skills and the ability to prioritise workload Ability to multi task using different IT systems and processes Willingness to learn new systems and be confident in their use Sound knowledge of medical terminology is preferable but not necessary Good IT skills and knowledge of Practice systems,

including EMIS, DOCMAN and Accurx

Ability to work as part of a team and develop with the needs
This role is ideal for individuals looking to contribute positively to patient care while developing their skills within the healthcare sector.

Unfortunately due to the volume of applications we will only be contacting candidates who have been shortlisted and fulfil the criteria above.

This role is fixed term for 6 months, minimum, with the possibility for a permanent role.

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Pay: 12.21-13.50 per hour

Expected hours: 40 per week

Benefits:

Company pension Free parking
Schedule:

Monday to Friday
Experience:

EMIS or SystemOne: 2 years (required) Docman: 2 years (required) GP surgery: 2 years (required)
Work Location: In person

Expected start date: 21/07/2025