Job Description

Location:

On site / Belfast, UK

Job type:

Permanent / Full-Time

Sector and subsector:

Medical & Healthcare | Administration

Salary:

Competitive Salary

Alliance Medical

are recruiting for a

Medical Administrator

to join our busy and friendly teams in the Belfast & Antrim areas (Travel between Belfast & Antrim site required).


This is a

full-time, permanent contract

(37.5 hours per week) with working hours between

Monday and Friday, 7:30am-8:00pm.

Contract:

Full-time, permanent contract

Working hours:

37.5 hours per week



This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times.

Key Responsibilities:

Schedule and confirm radiology appointments with sensitivity and precision Serve as the first point of contact for patients and families, ensuring a warm and professional welcome Handle incoming and outgoing phone calls and manage appointment-related queries Accurately update patient records and internal booking systems Work closely with radiology and clinical staff to ensure smooth day-to-day operations Provide consistent, compassionate support to patients and their families throughout their visit Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit. Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements:

Excellent Communication Administration experience Flexibility & Adaptability Caring nature Team Worker Customer Service experience

Why Choose Alliance Medical?

Employee Assistance Programme Wellbeing and mental health initiatives Competitive Salary Family Friendly Working Arrangements 25 Annual Leave Days (plus 2 Company days) Health Insurance Paid Maternity Leave Wedding Day Leave Maternity Leave Coaching Paid Sick Leave Fertility Leave Pregnancy Loss Leave Excellent Pension Scheme Educational Assistance * Professional Development & Ongoing training