Job Description

Job Overview

We are seeking a detail-oriented and organised Medical Administrator to join our team. In this role, you will be responsible for ensuring the smooth operation of our medical office by managing administrative tasks, supporting healthcare professionals, and providing excellent service to patients. The ideal candidate will possess strong administrative skills and a keen attention to detail, contributing to the overall efficiency of our healthcare services.

Job description:

Job Summary:

To be responsible for the read coding of relevant information into the patients electronic health care records on the EMIS clinical system, adhering to the practice coding policy. In addition, the post-holder will assist with the distribution of information, messages and enquiries for the clinical team, liaise with multidisciplinary team members and external agencies such as secondary care and community service providers, providing administrative support as required, in line with the needs of the practice.

Primary Responsibilities:

The following are the core responsibilities of the Medical Administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Accurately read coding data on EMIS Web clinical system into the patient record, updating & maintain records Identifying & processing relevant clinical information documented via Workflow in patient correspondence, coding appropriately, prioritising and completing any detailed actions Accurately file, store, request & record the movements of patient records as required Photocopy documentation as required Scanning of patient related documentation and attaching scanned documents to patients healthcare records Input data accurately onto the patients healthcare records as necessary Answer incoming provider & patients phone calls, transferring calls or dealing with the callers request appropriately Liaising with patients regarding queries or follow up appointments Supporting all clinical staff with general administrative tasks as requested Summarising patient paper notes accurately onto the clinical system Identifying the complex or higher risk area that require input or knowledge from the clinical team, including Safeguarding & Mental Health issues Maintaining a clean, tidy, effective working area at all times Secretarial duties using Lexacom & resolving Provider & patients referral queries Processing Company, Provider & Patients Private Work requests, correctly invoicing Identifying & reporting significant events Action & recording Anima queries Action, handle, process & record Provider & patient emails Running, process & complete Surgery Reporting Processing referrals using eRS

Secondary Responsibilities:

In addition to the primary responsibilities, the Medical Administrator may be requested to:

Review and update the practice coding policy as required (in collaboration with the Administration Manager) Partake in audit as directed by the audit lead Partake in staff meetings & take minutes when required Undertake agreed safety checks, investigate incidents, and identify new or changes in those safety checks Work closely with the practice administrators and clinical team to ensure a safe and high quality service is provided to the practice

Person Specification:

Experience:

Essential:

Experience of working with the general public Experience of administrative duties Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Occupational Health clearance

Desirable:

EMIS user skills Experience of working in a health care setting Understanding of clinical coding

Qualifications:

Essential:

Educated to GCSE level or equivalent GCSE Mathematics & English (C or above)

Desirable:

NVQ Level 2 in Health and Social Care

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship:

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Job Type: Part-time

Benefits:

Company pension Employee discount
Work Location: In person