Job Description

About the Clinic

The Evewell is a group of prestigious private clinics in London specialising in gynaecology and fertility treatments. The Evewell is an independent, fully-integrated centre of medical excellence dedicated to caring for and protecting all aspects of a woman's gynaecological and reproductive health. We currently have two clinics in the group, The Evewell Harley Street & The Evewell West London (Hammersmith).

As a full-time Medical Administrative Assistant, you will be responsible for providing secretarial and administrative support of the highest quality to our clinical team. This is an in-office role and working from home is not available. The successful candidate will be required to work from both our clinic locations, The Evewell Harley Street (W1G 8QU) and The Evewell West London (W6 7DJ).

Hours: 9 hours per day between the hours of 8.00am and 6.00pm

Salary: 29,000 to 31,000 annual salary dependent on experience

Duties & Responsibilities

Answer phones and patient enquiries and manage the responses Input new patient's details, update records and enter data onto the clinic system with precise attention to detail Manage correspondence and telephone enquiries as directed Maintain and file accurate records Arrange meetings Maintain stationery / stock levels Scanning and filing of documentation Chasing pathology results from the laboratory Provide cover for their colleagues in their absence including front of house reception cover and telephone support Facilitate the sending of text reminders to patients through the clinic system Assemble new patient files and ensure patient lists are printed ready for the following day and to ensure patient notes are retrieved from filing as required Ensure that all relevant paperwork for each patient list is ready for Consultant / Practitioner Undertake audiotyping and / or checking of Consultant's letters Book patient appointments and procedures within the clinic booking system providing an excellent patient service via the telephone and email Book follow up appointments for Consultants Work closely with the front of house reception team providing sufficient information and support to ensure that smooth patient service can be maintained

Skills and Experience

Previous Medical administrator experience is preferred Medical secretarial skills including audio typing is preferred (minimum 40 words per minute) Word processing skills Good organisation skills Excellent telephone and written manner

About the Individual

The successful candidate will be punctual, hard working and have a high level of attention to detail. They will be versatile and flexible, happy to work across various roles and tasks to ensure the smooth running of the clinic. They will also be able to adhere to processes and protocol, have the ability to prioritise workload in order to meet the clinic's objectives and work well in a tight knit team.

Additional

Discretionary annual bonus Statutory pension Cycle scheme
Job Type: Full-time

Pay: 29,000.00-31,000.00 per year

Benefits:

Bereavement leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Free flu jabs Sick pay
Application question(s):

Will you be able to reliably commute to both our London clinics for this job?
Experience:

Administration: 1 year (preferred)
Work Location: In person